Please note that our chairs are crafted from real natural wood. As a result, each piece will have its own unique grain pattern, texture, and tone. Variations in color, finish, and wood characteristics due to natural materials and lighting are normal and expected. These subtle differences are what make every chair truly one of a kind and full of character.
Tracking: Tracking number will be provided and updated to your PayPal or eBay account within the next working days.
Order Processing: Orders received by 9:00 a.m. PST (with cleared payment) will be handled the same day (excluding SAT, SUN, or Public Holidays).
Signature Requirement: Indirect or direct signature required for transactions over $250.
Shipping Area: Free shipping or listed shipping rate applies only to the lower 48 continental states of the US. For shipments to Puerto Rico, Hawaii, Alaska, Guam, Virgin Islands, P.O. Box, and AE/APO, please contact us for additional shipping costs before placing an order.
Buyer Responsibility: Buyer must track the package and provide the correct address. If the item is returned to us for reasons such as incorrect address, refusal, or failure to pick up, the buyer will be responsible for the re-shipping cost. If the buyer refuses to pay the re-shipping fee and requests a refund, the original shipping cost will be deducted from the refunded amount.