Frequently asked questions

• Who is DirectAuth?

  DirectAuth sources its devices direct from premium manufacturers and mobile carriers, with full functional testing and grading done. You can be assured your device will be in top working order and the stated condition. We pride ourselves by offering some of the best quality devices on the market, while cutting out the middleman.

• Are these devices tested?

  All our Devices are tested and inspected in an ISO9001 facility. Our skilled technicians run all devices through extensive cosmetic and functional testing to ensure you get the best quality device for your money. Our testing includes (but is not limited to):
  Screen Brightness & Pixels Wi-Fi Connectivity Camera Battery Health Cellular Connectivity Button Functionality Internal Speakers & Microphone Final QC with extensive Cleaning and Polishing

• Do you test for battery health?

  Yes, we test all our devices for battery health. They show at least 80% of their initial charging capacity to ensure the long term enjoyment of your device.

• What if I don't like the Device I ordered?

  We offer a 30-day money back guarantee - we'll even accept the return if you change your mind with your purchase.

  Lot of 6 Units Samsung UV Sanitizer with Wireless Charging  Unopened and unused, new in box