MS Photo Frames aim to offer a no hassle after sales service to its valuable customers. If you are unhappy with anything, kindly contact us and we will do our utmost to satisfy you. Rest assured that You are in Safe Hands !
Classic Flat Shape Moulding Frame for Your Photo, Picture or Poster
Excellent quality Wooden-Effect MDF Frame
Frames are Made to Order and dispatched from our Factory in UK
Moulding Size for Frames UPTO 12x18 inch sizes: 25mm WIDE, 15mm DEEP (approx)
Moulding Size for Frames OVER 12x18 inch sizes: 40mm WIDE, 15mm DEEP (approx)
Ready to Hang in a Vertical or Horizontal position
MDF Backing Board with Stand-Back for extra strength with FLEXI Point Clips
Frames upto the Size 12x10 inch are Fitted with STANDS
LARGE Frames over the Size 12x10 inch are to HANG ONLY (no stands)
Measurements provided are the Size of YOUR Photo/Image which you can Frame and not the overall size of the frame.
Securely Packed in a Cardboard / Box (bubble-wrapped), if needed
Frame is fitted with a shatterproof Acrylic/Polystyrene Sheet, which has same clarity as a real glass.
Note: If you need a Bespoke Size Frame then please send us an eBay Message
Delivery
We aim to dispatch orders within 24 hours of ordering (excluding weekend and bank holidays).
Please allow 3-5 working days before contacting us for non receipt. We respond to messages within 24 working hours.
We cannot dispatch to BFPO Addresses, Channel Islands, Isles of White and Republic of Ireland
Returns
Our returns policy is simple and straight forward:
1) Sign into your eBay Account.
2) Click the "My Orders" link from the Order Information tab to see your past orders.
3) Click "Return Item" next to the item you want to return.
4) Provide your return information. Click "Submit Return".
5) Print your shipping label and follow the given instructions to return your item.
6) Items can be returned in 30 days after receiving.
Payment Terms
We only accept payment via PayPal as it is safer way to shop online for the customer with 100% satisfaction.
Preferred method of payment is PayPal.
Return Policey
If you like to have refund, please return the unused item to us with in 30 days of buy. Make sure item is packaged securely and please include full description of return with your E bay ID. Once item is received at our end, money will be be refunded.
Note: Buyer has to pay postage of sending items back to us in case of refund/exchange
Exchange Policey
If you like to have an exchange, please be advised to send the item back to sender. Postal charges will be required for new item to be send back to you. Item must be returned in its original, intact and saleable condition with all the packaging provided. Please enclose your eBay id and reason for return to ensure speedy process. Incomplete details may result in delay of process.
FEEDBACK
We strive for 5-Stars, we do consider neutral feedback as negative. Please contact us before leaving neutral/negative feedback. Your satisfaction is highly valued, should you have any concern with the item you received, you are requested to contact us before leaving feedback. We promise it will be dealt with priority as per your satisfaction.
CONTACTS
Please E-mail us via eBay ONLY with your questions and queries or any issues you may have.
Do not use any other mail address as we will not be able to respond.