Payment
We accept payment by PayPal only !
Payment should be completed within 7 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction.
If you can not pay in time, please contact us.
eCHECK from PayPal will only be processed once the payment clears.
Shipping
We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay.
As shipping is affected by many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes. If you have not received your shipment within 10 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.
Our goal is customer satisfaction!
Returns
30-day Warranty with Exchange for defective, malfunctioned, incorrect or parts-missing items. Please notify us and return the item with all parts and accessories packed and marked "FOR EXCHANGE" within 14 days of receipt.If defective, malfunctioned or parts-missing items are no longer available, a refund may be issued.All returning postage costs will be the responsibility of the buyers under all circumstances.
Contact Us
We guarantee you the best possible product. The warranty begins from the date of purchase. A full refund/replacement will be provided for any defective or misrepresented products within 30 days. There will be no restocking fee with these cases. We provide a 30 day money back guarantee on non-defective, undamaged products.
Customer satisfaction is very important to us, so if for ANY reason you are not happy please contact us directly through “My Massage” or “Ask Seller Q” BEFORE either opening an ebay case/return request or leaving neutral or negative feedback. We will endeavor to respond quickly and attempt to solve the problem with proper way. We are always stand-by to help for any questions or concerns.
Please leave all 5 stars positive feedback when you received the item and you are satisfied with the it. Our goal is 100% positive feedback and 100 customer satisfaction. Please help us continue to supply you with these great items at below wholesale by leaving all positives and a "PERFECT” rating when leaving us feedback.
