Payment: 1. We only accept payment through PayPal. 2. Payment should be done within 7 days after bidding. 3. Your Paypal account must be a Verified Paypal account. Selecting "Immediate Pay" is the way to go. If you select eCheck,it may take 2-8 days to clear the payment. 4. Please make sure your Ebay address is the correct recipient address. 5. If you need any help, please contact us via eBay message or PayPal note. 6.The payment only include the item price, shipping & handling, any duties or charges.
Shipping: 1.Double check shipping address. We are not responsible for incorrect or undeliverable addresses. 2.Please use Shipping & Payments tab on top of page for shipping details for your location. 3. Customer assumes shipping charges incurred in shipping to undeliverable address. 4. International buyers are responsible for all customs duties, taxes, and other applicable fees incurred by the country's customs/border regulations. Please contact customs for more information. 5. We ship orders 3-5 day after payment received/cleared. Please understand that once orders are shipped, we cannot control the transit times thereafter. 6. We are not responsible for any changes to address after item has been shipped.
Return: 1. If you received the item with defective or faulty, we will responsible for it once we confirmed the problem.For small items, we can replace it for you directly once we received the picture about defective.For expensive items, we will send replacement once we confirmed the problem and received the returned package. 2. If you just don't like the item, we accept return also, but we have to charge the postage that we sent the item. Please consider carefully.
3. Address on the package is not the return address, please email us firstly to get the correct return address. If you return directly without contacting us, it may be returned to you, we will not responsible for that.
Contact us: 1. Please use the "Ask A Question" form above to contact us. 2. Please note that we only work from 9:00am-6.30pm Chinese time Monday- Friday but are OFF on the weekends so messages sent after business hours especially on Friday, will be answered the following Monday.
Feedback: 1. If you are satisfied with our product and our service, please leave us a 5-star positive feedback.
2. If any problems, please use the "Ask A Question" form to get a solution instead of opening request/ case on eBay or leaving bad feedback.
