This cassette has been checked that the felt pressure pad is intact then tested. We will not ship dirty or broken cases, We will ship with a replacement jewel case.   We grade and rate conservatively, ship fast and use premium shipping materials/cardboard boxes to prevent  damage. Our pricing reflects a clean quality pre-owned product with superior hassle free professional customer service. Should anything thing go wrong we will back up with full refund upon return. We answer all inquiries in a 24 hour cycle and will always consider reasonable offers.