Product packaging

English & Spanish Quantum Analyzer ( put in an inseparable aluminum box ) × 1

Detecting handle × 1

Software CD (languages you choose in one CD) × 1

USB Softdog × 1

USB Cable × 1

Connecting Line(suits for Slipper, Pads, and Rubber Hand Tester) × 1

Ear clip × 1

Rubber Hand Tester × 1

Massage insole× 1

 

Software language：English,Spanish

 

Installation:

The software is in the CD.

After install the software,user need connect both the blue usb and the device is the key to open the software

1.Must exit the antivirus software and delete all other quantum software installed in the computer before installation

2.Run the software as administrator when installing

3.If the window show" Can not find the encription key" when opening the software, pls restart the computer.

 

Working conditions:

Works on all windows including windows XP, win7,win8,win10

 

How to save file of reports:

The file of reports must be saved in default disk(disk C).

 

Not to do:

Not to test the same person twice a week.

Normal Modle

• All items will be double tested and shipped within 24 business hours after receipt of payment (except Saturday, Sunday and Holiday).
• It usually takes about 3-6 business days for delivery, the exact delivery date depended on the region or State where you are located. We own Warehouse at different City, we will send the product to you and select the warehouse which close to your delivery address. The delivery time will be extend if you are located at Puerto Rico or other Remote States, the postage will be expensive for the product shipping to there. Please leave your phone number in the delivery address for the package collection.
• Please inform me if you still do not receive the item after 2 Weeks. We will open an investigation for the lost package and arrange the replacement or refund.

• We want to ensure you have the best shopping experience with us. If you're not pleased with your purchase, please feel free to contact with our customer service. We'll be happy to make an exchange or refund the product price within 30 days of your purchase.
• Buyers must follow the returns instruction provided by the seller.
• If you are returning a merchandise, please make sure it is in the original condition, including the box, UPC bar code, packaging, and all accessories. It may be denied if the product has been altered from its original condition.
• Defective, damaged items are eligible for a full refund or for a new item. When requesting your refund, please provide customer service with photographs clearly showing the problem with the items.
• In case the item is defective on the way of shipment, please inform us within 30 days of receipt, we will arrange the replacement or refund. We will take the responsibility for the return postage after we confirmed it is the problem of our products. We are unable to buy a shipping label in your local country. However, we will pay you the postage through Paypal directly after received the return package.
• Buyer assumes all shipping, handling, and insurance charges. All shipping costs are non-refundable for the reason just do not like it, or change the mind, or too large, too small and so on.
• Refunds will be processed within 2 business days after we received the return item and confirmed all of the item parts are received.

We are strive for 100% customer satisfaction on every sale. Customers' satisfaction is very important to us and our feedback rating reflects this satisfaction. We will leave Positive Feedback after receiving payment for all buyers. If you are not satisfied with your purchase completely, please give us the opportunity to resolve any problem before you leaving a neutral or negative feedback. We set up special center of client service to respond the service demand of client timely by our service workers and engineers who have passed professional training. If you have any questions, please contact us by email, most message will be responded within 1 business day. Please understanding that we have time difference, we will reply the letters as soon as possible. If you do not receive any reply from us, please check your Junk inbox and check whether your mailbox reached full size or not. The customer's recognition and satisfaction will make us more confident and we will make the customer service quality better. We care about every our valued customers. Our goal is to make sure our all customer happy and pleasant. You will have a nice eBay purchase experience in My Store!