1) we accepts all major credit cards via PayPal: MasterCard, Visa, American Express and Discover.

2) We will only ship to the confirmed PayPal shipping address given with the payment. Please make sure your PayPal and eBay address is correct. If not, please correct it before payment. Thank you.

3) If you want to ship to another address, please change your PayPal shipping address before you make payment.

4) To avoid initiating an unpaid item claim, please pay within 7 days.

5) Custom duties, taxes, or charges are not included in the cost you pay to us.

 

1) We will ship items locally for US buyers. Usually, for US buyers it will take about 5-7 business days to reach. If you don't get it, please contact us firstly, we'll try our best to support you. 

2) For US customers, all items will be shipped out within 1-2 business days with cleared payment. Please include your phone number in the payment note for prompt and secure shipment. 

3) Tracking numbers for all orders are added to eBay once they have been dispatched; please log in to eBay to find the tracking information for your order.

How do I handle returns?

 

 

1: Contact the seller, please feel free to leave a message; We will get back to you within 24 hours

 

2: Send product pictures: outer packaging & scanned label & item itself & complete accessories etc

 

Necessary condition

 

Rule 1: Original packaging of unused items.

 

Rule 2: The outer packing is intact.

 

3: Return the goods with the return label

 

4: Item delivery - payment repayment

 

(A replenishment fee of 15% of the original purchase will be charged for returns or exchanges

 

Return shipping and replacement shipping.

 

Replacement due to delivery errors will not be charged for replenishment or shipping.

 

 

Priority:

 

Reasons in the following cases. The freight will be borne by the buyer

 

1: Order error (quantity, color, size, etc.)

 

2. Find a better price

 

3: Change your mind, don't like or don't need this product anymore

 

 

Please note:

 

Missing parts/quality problems/transportation damage, etc

 

Please contact us first to solve the problem, we will be sure to provide you with a satisfactory solution, rather than start a return dispute.

Please leave five stars positive feedback positive comment and Five-Stars.

Contact us if you have any question, Give us a chance to serve you, negative feedback could not solve anything,

communication Please!

(NO) 

 

 

 

 

 

 

 Three stars is LOW star, NO 1,2,3 stars PLEASE!

 

(YES) 

 

 

 

 

 

 

 Please give us Five-star!

 

Have Question or Problem??

Step 1: Contact seller

Step 2: Select the 1st topic: I have a question about using my item or I want to send the seller a message. NO others please!

Select a topic:

 

 

 

 

 

 

I have a question about using my item or I want to send the seller a message(0)(YES)

 

YES, THIS ONE!!! We will try our best to solve online if possible, if not, will give correct return address.

 

 

 

 

 

 

I did not receive my item(2)(NO)

 

 

 

 

 

 

 

I need to return my item(1)(NO)

 

 

 

 

 

 

 

I receive an item that was not as described(1)(NO)

 

 

 

 

 

 

 

Request to cancel this order(1)(NO)

 

Step 3: Describe your question clearly; we will give you the best solution

We will help you to track the parcel all the way and give best solution for your order, please do not open case before give us a chance for communication!

1. We have always been trying to provide the best service and reliable product for every customer, However , accident may happen sometimes please contact us solve any issue before leaving a negative feedback.

2. We have a very professional and attentive customer support team. Welcome to contact us any time and any issue will be solved by our great communications.