Buyers outside of the UK  may need to pay customs fees or duties, which vary from country to country. Also, customs can sometimes delay delivery by many days. We want buyers to know that any customs delays are not our fault.

For Orders that are refused at delivery or Incorrect addresses provided will not be refunded but an extra postage cost will be invoiced to have the order re-delivered.

If returns are accepted then the out going postage will be deducted, Buyers must send back at there own cost.

ALL Millinery is exempt from returns and refunds as these items are made to order and can take between 7 & 21 working days to complete