1. Usually we handle orders within same business day if paid before local time 12:00 P.M (excludes weekends and holidays). Expected ship time may vary and is based on seller's order cut-off time. No post on weekends or Public Holidays.
2. The packages cannot be delivered to a PO Box due to the large volume. Package will be held until a valid physical address is provided.
3. We are not responsible for any changes to address after item has been shipped.
4. Our warehouse is in Australia, all radiators will be shipped from local address.
5. Customs duties, taxes, and other applicable fees are not included in the item price or shipping charges. International buyers are responsible for all customs duties, taxes, and other applicable fees incurred by the country's customs/border regulations. Please contact customs for more information.
Normally, the item will arrive in 4-7 days. But sometimes it takes a little bit longer. Please E-mail us if you don't receive the item, we promise to solve for you! Thank you!
1. We only accept PayPal payment.
2. All payments should be received within 7 working days after auction has ended. Non-paying bidders will be reported to eBay. If you can not pay in time, please contact us. Thank you.
3. PayPal ONLY --the easiest and most secure way to pay on line.
1. Damaged In Transit: Please inspect your delivery immediately it arrives and notify us if there are any problems. If you have received a damaged item, we need to be notified within 48 hours of receipt.
2. Not Received / Incorrect Item Received: If you have not received the item that you ordered, please contact us. If we have sent the incorrect item in error, we will pay all postage costs to rectify the problem. If the item received is due to incorrect selection and the correct item is required, we will accept the item as a return at 100 percent of purchase value providing the item and packaging are in excellent condition. However, the purchaser will be required to pay the postage to return the original item and resend the replacement. Items must be returned before replacements will be sent.
3. Refunds: Refunds without exchange can be issued if you are not happy with your purchase, however the buyer will be responsible for postage involved with transaction.
Please contact us first before you leave Negative or Neutral Feedback. We understand the concerns and frustrations you might have and will do our endeavor to resolve the issues.
Our goal is to make sure you are a happy buyer and pleasant shopping with us.
Please do not hesitate to contact us via eBay message for any questions, we will reply you ASAP.
Business Hours: Monday - Friday, 9 AM to 6:00 PM
Very appreciated for your support. We hope you are happy with your purchase.
We maintain high standards of excellence and strive for 100% customer satisfaction! 
Feedback is very important to us.
We request that you contact us immediately BEFORE you give us 
or 
feedback, so that we can satisfactorily address your concerns.
If you have any problems, please feel free to contact us via ebay message, we will reply your email within 24 hours (except weekends and holidays). We will do our best to solve your problem ASAP.
We appreciate your continued patience and willingness to work with us.
Thank you for choosing us and have a great day!
