1. Order Processing
Orders are processed within 2 business days of payment confirmation. Please ensure your shipping and payment information is correct before completing checkout. Once payment is confirmed, we are unable to make any changes to your order.

2. Domestic Shipping (US)
All domestic orders are shipped from our US warehouse via USPS, UPS, or FedEx. Delivery typically takes 2–7 business days depending on your location and the shipping method selected.

3. Local Pickup
Local pickup is not available at this time.

4. International Buyers – Please Note
a. Import duties, taxes, and customs charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
b. Please check with your country's customs office to determine any additional costs before bidding or purchasing.

We accept multiple payment methods.

Payment is due within 7 days of the auction closing. If you are purchasing multiple items, please wait for a combined invoice before paying.

If payment is not received within 7 days, an Unpaid Item Case will be opened with eBay, which may result in a strike against your account.

We offer a 60-day return or exchange guarantee on all brand-new items. Items must be returned in original, unused condition. Buyer pays return shipping unless the item is defective or damaged. Refunds are processed within 2 business days of receipt.

Q: When will my item ship?

A: Orders are processed and shipped within 2 business days of payment confirmation.

Q: Where can I find my tracking number?

A: You can find your tracking number in two ways:

Log in to your eBay account, go to "My eBay" → "Purchase History", and select the order. Check your email for the shipping confirmation notification sent by eBay.

Q: How do I return an item?

A: We accept returns within 60 days of delivery. To initiate a return, please contact our customer service first. Items must be returned in original, unused condition with all packaging and accessories. A full refund will be issued to your original payment method after we receive and inspect the returned item.

We leave positive feedback upon receipt of payment. If you have any issues, please contact us before leaving feedback — we will resolve any problems to your satisfaction. If you are happy with your purchase, please take a moment to leave us positive feedback. Thank you!