Receiving Your Delivery 

DO NOT BOOK ANY OR TRADES OR SCHEDULE WORK UNTIL YOUR ORDER HAS BEEN RECEIVED AND CHECKED. BLUEPRINT JOINERY WILL NOT ACCEPT ANY LIABILITY FOR LOSS OF TIME DUE TO DELAYED DELIVERY

We wrap and pack your order to ensure the product reaches you in the condition it left us, however occasionally transport damages do occur. On the day of your delivery please check all products are present and in good condition. 

Deliveries are made using a 3rd Party carrier, due to the weight and length of our product we cannot give timed deliveries, however we can specify a suitable day when you can be available to accept and sign for your order.

Our 3rd Party carrier does not give pre-delivery calls prior to the delivery, it is an all day delivery slot. 

Deliveries are made using a 3rd party carrier on pre-arranged delivery days where possible. Delivery times shown on eBay are estimated, if we have not contacted you to arrange a specific delivery day then please email us to confirm. A note of the delivery day will be found on the sales invoice if we haven't emailed please check there.

You will need to be available to help unload and sign for your order. When you sign for your order you are accepting that the goods are all present and received in good condition. 

We advise all customers to 

1. Check you are signing for the correct number of parcels 
2. Check all parcels are addressed to you 
3. Check that all parcels are undamaged - if there are any signs of damage to any of the parcels ensure you sign and write "damaged" on the delivery Slip
4. Open all parcels on the day of delivery to check all products have been received in good order and complete
5. Contact us on the day of delivery if there are any issues with your order
6. Blueprint Joinery will replace any damaged products on a next working day service.