These shoes are brand new inbox however, a customer tightened the bow down super tight, and when he stepped forward, he stretched and popped the boa lace. As you can see, we nod at the lace back together, and BOA tightens back down to the point where the nut hits the boa so they do still function, but sold as is. I have been told you can pop the bow off and replace the laces, but I don’t know how and don’t want to mess with it so just auctioning them off.
See video of BOA with knot.