We offer a 30‑day return period on all items. If you change your mind or no longer want the item, you may return it in the same condition it was received.

All consoles include a 60‑day money‑back guarantee as standard.

Returned items must be in the original condition:

• Items sold as sealed must be returned with seals intact
• Items must include all original packaging and accessories
• Items must not show signs of use beyond what is necessary to inspect them

If you simply change your mind, you are responsible for the return postage cost. We recommend using a tracked service.

If your item arrives damaged, faulty, or not as described, we will:

• Cover the return postage
• Offer a replacement (where available) or a full refund

Please contact us before opening a return so we can resolve the issue quickly.

Use the eBay returns centre to open a return request. This ensures your return is tracked and processed correctly.

Refunds are issued once the item has been received and inspected.

If the item is not as described, your refund will include the original postage.

Orders are usually dispatched next working day.

If you order early in the day, we may dispatch the same day.

We take great care to ensure your items arrive safely:

• Games, controllers and accessories are shipped in protective bubble envelopes
• Boxed shipping is available on request — please message us immediately after payment
• Some boxed‑shipping requests may require a small additional charge

• Royal Mail 24: 1–2 working days
• Royal Mail 48: 2–5 working days
• UPS: 1–2 working days

• Europe: Allow up to 14 days
• (Spain, Italy, Greece, Portugal may take longer)
• Rest of World: Allow up to 30 days
• (varies by country and customs processing)

Yes — we ship worldwide.

If you’re unsure about your location, message us for a postage quote.

We offer combined shipping on multiple purchases.

For larger orders, message us for a custom quote.

If your order hasn’t arrived within the estimated timeframe, please contact us and we’ll investigate.

If you selected a tracked service, tracking will appear in your eBay order details.

Collection is welcome from the Salisbury Plain area (Wiltshire).

You may cancel your order as long as it has not yet been shipped.

Message us and we’ll cancel it for you.