? Shipping Days: Monday & Tuesday only to avoid weekend delays.
? Orders placed after Tuesday will be shipped on the following Monday.
?? You will receive the exact fish shown in the listing photos.
Please note:
No returns or exchanges.
Please purchase only if you fully understand and accept these policies.
In the rare event your fish arrives dead:
? Take clear photos of the fish inside the original unopened bag.
? Do NOT open or tear the shipping bag.
? Contact us within 1 hour of delivery with the required photos.
Claims submitted after 1 hour will not be accepted.
If your DOA claim meets all requirements:
?? Fish price will be refunded.
Shipping costs are non-refundable.
OR
Replacement fish is available (buyer pays shipping).
Please make sure you understand and agree to all policies before placing your order.
Our goal is to provide healthy, high-quality fish and excellent customer service.