? BILL T's BETTA GUPPIES ?

?? PLEASE READ BEFORE BUYING ??

By purchasing, you agree to the following policies.


? SHIPPING POLICY

? Shipping Days: Monday & Tuesday only to avoid weekend delays.

? Orders placed after Tuesday will be shipped on the following Monday.


? FISH APPEARANCE

?? You will receive the exact fish shown in the listing photos.

Please note:


? NO RETURNS

? ALL SALES ARE FINAL ?

No returns or exchanges.

Please purchase only if you fully understand and accept these policies.


? DOA (Dead On Arrival) POLICY

In the rare event your fish arrives dead:

? Take clear photos of the fish inside the original unopened bag.

? Do NOT open or tear the shipping bag.

? Contact us within 1 hour of delivery with the required photos.

Claims submitted after 1 hour will not be accepted.


? REFUND POLICY

If your DOA claim meets all requirements:

?? Fish price will be refunded.

Shipping costs are non-refundable.

OR

Replacement fish is available (buyer pays shipping).


? IMPORTANT

Please make sure you understand and agree to all policies before placing your order.

Our goal is to provide healthy, high-quality fish and excellent customer service.