GIZMOTECHWORLD is an independent Australian business and is not affiliated with, authorised by, sponsored by, endorsed by, or officially connected with any manufacturer unless expressly stated in the individual listing.
Our inventory may include new, unopened, refurbished, pre-owned, excess, liquidation and auction-sourced products and components. Where an item is pre-owned or has been sourced from liquidation or auction channels, this will be reflected in the item's listing description and condition information.
Unless specifically stated in an individual listing, products are not supplied with a manufacturer's warranty. Where GIZMOTECHWORLD provides its own warranty or guarantee, the applicable terms will be stated in the listing.
Nothing in these terms is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded under the Australian Consumer Law or applicable eBay policies.
We make every effort to ensure that our photographs, descriptions, specifications and condition information accurately represent the item being sold.
Where we have multiple units of the same product, the photographs may represent the general condition or an example of the stock available rather than the exact individual unit dispatched.
Individual units may have minor differences in cosmetic condition, packaging, accessories or markings, particularly where products are pre-owned, refurbished, liquidation or auction-sourced.
If the exact condition, accessories or specifications of an item are important to you, please contact us through eBay before purchasing. We are happy to clarify the listing wherever possible.
Customer satisfaction is important to us, and we will work with buyers to resolve genuine issues as quickly as possible.
If your item arrives damaged, faulty, significantly different from the listing description, or you receive an incorrect item, please contact us through eBay and/or use eBay's return process as soon as possible.
Where applicable, eBay's Money Back Guarantee and the Australian Consumer Law may provide you with rights to return an item and receive a refund, replacement or other appropriate remedy.
For qualifying eBay Money Back Guarantee claims, eBay's current policy provides coverage for eligible purchases for 30 days from the estimated or actual delivery date.
Please provide photographs or video of the issue where reasonably possible. This can help our technical team understand the problem and may allow us to provide troubleshooting assistance or determine the appropriate resolution.
We may ask you to safely package and return an item where a return is required. Return postage for an item that is faulty, damaged, incorrect or does not match the listing will be handled in accordance with applicable eBay policies and Australian Consumer Law.
Once a returned item is received, we may inspect and test it to determine the nature of the reported issue. Any refund, replacement, repair or other resolution will be handled in accordance with the applicable eBay policy, the listing terms and the buyer's rights under Australian Consumer Law.
We do not apply an automatic percentage reduction to refunds simply because our inspection does not reproduce a reported fault. Any resolution will depend on the circumstances of the return and the applicable eBay and Australian Consumer Law requirements.
Unless the individual listing states otherwise, GIZMOTECHWORLD does not offer voluntary change-of-mind returns.
Please carefully review the photographs, condition, description, specifications, compatibility information and included accessories before purchasing.
If you are unsure whether an item is suitable for your requirements, please contact us through eBay before purchasing and we will do our best to assist.
A no-change-of-mind return policy does not affect a buyer's rights where an item is faulty, damaged, incorrect, materially different from the listing or otherwise covered by eBay Money Back Guarantee or Australian Consumer Law.
For eBay Live purchases, eBay currently states that change-of-mind returns cannot be requested, but this does not affect a buyer's statutory rights or rights relating to faulty, damaged or misdescribed items.
Where appropriate, our listings will identify whether an item has been tested and the extent of testing performed.
Pre-owned, refurbished, liquidation and auction-sourced products may show reasonable signs of previous use, including cosmetic marks, scratches, wear or packaging imperfections.
Any known faults, missing accessories or significant condition issues that we identify will be disclosed in the listing wherever possible.
Unless specifically stated, please do not assume that an item includes accessories, cables, manuals, packaging, software or other components that are not shown or mentioned in the listing.
We value honest and genuine customer feedback.
If you experience a problem with your order, we encourage you to contact us through eBay so that our customer service and technical team can investigate the issue and work towards an appropriate resolution.
We cannot guarantee a particular feedback rating or ask buyers to alter or remove genuine feedback. We simply ask that customers give us the opportunity to investigate any problem and provide assistance.
Our goal is to provide professional service, accurate listings and a positive buying experience.
GIZMOTECHWORLD respects the rights of consumers under the Australian Consumer Law.
Nothing contained in this policy is intended to remove, restrict or replace any consumer guarantee, right or remedy that applies to your purchase under Australian law.
Where Australian Consumer Law or an applicable eBay policy provides a buyer with rights that differ from the terms of this policy, those legal or eBay rights will apply.
If you have any questions about a product, its condition, compatibility, accessories, testing or the returns process, please contact GIZMOTECHWORLD through eBay before or after your purchase.
Our team will do its best to provide clear information and assist with any genuine issues as quickly as possible.
Thank you for choosing GIZMOTECHWORLD.