SPECIES Assorted butterfly
ORIGIN Australasia/Peru/Indonesia/Africa
FRAME 50.5x15.5xD5cm Made from recycled products.
DESCRIPTION 6 x Bright assorted collection of sweeping butterfly and moth from around the world.
COMES IN RECYCLED CARDBOARD GIFT BOX
Shipping This item is unavailable for international shipping
Item must be hung only by hook provided.
POSTAGE - National and International
National
- Dispatch
from our Australian warehouse is usually within 2-3 working days from
placement of order. Depending on your location delivery is usually within
7 working days of dispatch of order. Please make exception for public
holidays.
- Domestic
carriers are Aramex Couriers or Australia Post
- If
you live in a remote area we will dispatch via Australia Post.
- When
your product has been dispatched you will receive an email notification
which will contain courier details and online tracking ID. b&b™ has
no control over your parcel once it has left our warehouse.
- Please
ensure you are available to take receipt of parcel - if not available all
parcels are authority to leave and will be left in a safe place at your
address.
International
Once international order has been received and
paid item will be dispatched via Australia post and you will be emailed the
tracking #.
· Happy to combine
multiple purchases.
· b&b™ has been shipping to countries worldwide for
over 10 years. As we do not deal in CITES species no permits are required.
· Delivery to
countries from our Australian warehouse normally takes between 10-14 working
days.
· Normal rates
apply to countries other than Australia, however b&b™ does
subsidise postage so that your costs are kept to a minimum. We do not
reimburse for lost items. Please allow extra time for delivery over holiday
periods.
· All
our invoices state the exact species names for customs purposes. As we do not
deal in any CITES specimens no permits are required.
RETURNS - National
- We pack our items very carefully however breakages sometimes occur during delivery.
- Head office must be notified of damage within 2 days of receipt by courier. Only Head Office can authorise returns.
- We will require an image emailed to our office. We will then email you a confirmation email advising as to whether the item will be required to be returned for replacement. This is at our discretion.If we are out of stock of the item we will credit your account or you may wish to choose another item.
- b&b™ will credit the cost of return freight for any damaged items.
- Items being returned must be well packed to avoid further damage, be in their original box and posted within 7 days of receipt.
- We are unable to accept returns for the following:-
1.Change of mind ( Please note colours on website are as close to the actual colourings of the insect as is possible to reproduce online ).
2.Returned items shipped after 10 days of receipt.
3.Items are returned without Head Office approval.
4.Items arrive in a distressed condition ( i.e. not as per emailed image ) due to inadequate packaging.
5. Item must be hung only by hook provided.
RETURNS - International
- We pack our items very carefully however breakages sometimes occur during delivery.
- Head office must be notified of damage within 2 days of receipt.
- We will require an image emailed to our office. We will then email you a confirmation email advising refund details if applicable.
- b&b™ will credit the cost of return freight for any damaged items.
- We are unable to accept returns for the following -
- Change of mind ( Please note colours on website are as close to the actual colourings of the insect as is possible to reproduce online ).
FAQ
- Insects are a natural product and as such small imperfections may occur.
- All the insects are permanently/professionally mounted to the backboard and cannot be removed without causing damage to the specimen.
- As company policy, b&b™ does not trade in endangered, rare or otherwise protected wildlife. No specimen is listed on CITES and no specimen requires permits. We do not stock birdwing butterflies. We source some of our supplies of common, abundant insect species from Government regulated ranching cooperatives in many countries. Your purchase actually aids environmental conservation rather than detracting from it by encouraging the indigenous caretakers to maintain host plant areas. Furthermore, our black frames are not made from real wood. Ethical concerns over deforestation in many third world countries has led us to pioneer the use of timber substitute framing. All frames have glass fronts with a hook ready to hang. The use of recycled cardboard in our carry boxes also makes our product the complete eco friendly gift.
- All butterflies, other insects and arachnids found in b&b™ are REAL! We do not alter, enhance or otherwise modify their natural colour. Website images are as close as possible to true likeness. Some sizings of insect in frame maybe approximate.
Care of your framed insects
- All frames are fumigated and are professionally prepared. As this is a natural product book lice may occur in your frame. Book lice are present in most environments, do not carry disease and are best dealt with by following the instructions below.
- These tiny insects can be detected by black dust underneath the bug. If this occurs immediately place frame inside a plastic bag and put into freezer for a minimum of 72 hours. If you have a collection constant monitoring is highly recommended to avoid these tiny insects attacking your specimen. Keep framed specimens out of direct sunlight and keep in low humid areas. This will prevent mould and help prevent book lice.
- Correct care for your framed insect specimen will ensure many years of enjoyment.
- Item must be hung only by hook provided.
Bits & Bugs
are not liable for replacement of item in the event of non due diligence as
specified in care instructions
THANK YOU FOR SHOPPING AT BITS&BUGS