Import Duties & Customs
Policy: Please note that any import duties, taxes, or local customs charges are not included in the item price or shipping cost.
Buyer Responsibility: These charges are the sole responsibility of the buyer. We recommend checking with your country's customs office to determine any potential additional costs prior to bidding or buying.
IMPORT DUTIES
* Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
* The buyer is responsible for all customs and clearance fees.
Return & Warranty Policy
Customer Support: Your satisfaction is our priority. If you encounter any issues upon receiving your product, please contact us directly via email.
Issue Resolution: We kindly ask that you contact us to resolve any concerns before leaving neutral or negative feedback. We are committed to providing a fair and professional solution for every customer.
Returns for Discrepancy: Returns are accepted if the item received significantly differs from the high-resolution photos provided.
30-Day Limited Warranty: We provide a 30-day limited warranty period for all steering wheels.
Condition for Returns: To qualify for a return or warranty claim, the item must be returned in its original, uninstalled, and unmodified condition.
Return Shipping: Please note that all return shipping costs are the responsibility of the buyer.
Feedback & Customer Service
Our Commitment: Customer satisfaction is the foundation of our business.
Positive Feedback: If you are satisfied with your purchase and our service, we would greatly appreciate your positive feedback.
Problem Resolution: If for any reason you are not completely satisfied, please contact us directly before leaving feedback. We are committed to resolving any concerns to your satisfaction.
Response Time: All inquiries will be addressed within 12 hours. Please note that there may be a slight delay during weekends and public holidays, but we will get back to you as soon as possible.