This machine works perfectly fine.  It is missing its capsule collection tray. This holds on the upper tray of the machine as well. You will need to replace the capsule collection part. This is replaceable from Amazon.  See pictures and feel free to reach out for any more information or pictures

The Nespresso CitiZ Espresso Machine, Type C111, is a sleek and powerful coffee maker that operates on a high pressure of 19 bar, ensuring rich and flavorful espresso with each use. Its stylish chrome finish and shiny design add a touch of sophistication to any kitchen. This espresso machine is designed for convenience, with features such as auto shut-off, a removable drip tray, and a water tank for easy maintenance. Perfect for coffee enthusiasts, this Nespresso machine is ideal for making delicious espresso drinks at home with just the touch of a button.