Please keep in mind that this is a virtual in-game item that will be delivered to you online rather than by regular mail. There are no returns or refunds on delivered item(s).I will send your item(s) as soon as feasible. whether you need your purchased item immediately, please message me first to see whether I am available! if I don't respond, it probably indicates that I am asleep or otherwise not available. Thank You!Strictly No returns / Refunds