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Payment

All orders must be paid for through eBay auctions; we do not support offline pickup.

PayPal accepts credit cards, direct debit, Visa, e-checks, and other payment methods. For specific details, please refer to PayPal's platform guidelines.

To purchase multiple items, add them to your eBay cart and complete the entire order payment in one transaction.

Delivery details

U.S. Shipping Address:
Orders ship within 1 business day after confirmation. (Delivery timeframe: 2-5 days)
International Shipping Address:
Orders ship within 7 business days after confirmation. (Delivery timeframe: 5-15 days)

Note:
For expedited shipping services, please contact us via eBay Messages.

Returns

Within 30 days of receiving the item:
If you no longer need the item, purchased the wrong item, or the item is defective, damaged, or unusable, you may return it for a refund or exchange it for a new one.

Within 90 days of receiving the item:
If the item is defective, damaged, or unusable, it may be repaired or replaced with a new one.

Within 3 years from the date of receipt:
If the item is defective, damaged, or unusable, you may request repair. If repair is not possible, we will replace it with a new item.

Important Notes:

If you encounter any transaction issues, please do not initiate a return immediately. Contact us first, and we will prioritize resolving your issue. We will reach out to you within 24 hours of receiving your message.

About us

More Professional:As a seasoned supplier in the industry, we specialize in the research, development, and production of shock absorbers and various automotive parts. With 25 years of manufacturing experience, we have grown into one of the largest automotive parts manufacturers in China.More Efficient：In terms of logistics services, we offer efficient and expedited shipping solutions, ensuring that goods are delivered within 2 to 5 business days. Our overseas warehouse in the United States supports free returns, providing customers with peace of mind after purchase.Worry Free after-sales Service：All our products are manufactured in strict accordance with OE standards and come with a two-year warranty. Additionally, the company is equipped with professional pre-sales consulting and after-sales technical support teams, providing high-quality services to customers throughout the entire process.

1. We are here to help with any questions or problems you may have. Please feel free to contact us by eBay message. During the working hours , we will reply all your messages promptly .Some message sent after business hours will be replied within 12 hours. We are off on the weekend, messaged we got on the weekend will be replied on coming Monday.
2. We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without asking for help.
3. We aim to provide Top Level Customer Service, we will try our best to solve the problem for you.
4、We use DHL/Fedex expedited shipping service, the actual estimated delivery time is around 2-7 business days which is much shorter than eBay item page shown.
5、Our remanufactured air struts are tested with the strictest OE standards, and it backed by two years Warranty. We reused OE shock to maintain OE active damping functionality. We rebuild this strut with new air spring bladder, new O-ring seal, new connectors, new CNC-machined aluminium upper and lower piston, wiring harness, air fittings, dust baffles and aluminium cans. We only use OE shock that passed the dyno test. We guarantee you will have a smooth and comfortable ride