ABOUT US

Welcome to MossanoStore

Before you make a purchase, we’d like to take a moment to introduce ourselves. MossanoStore is committed to offering top-quality products at competitive prices, backed by exceptional customer service you can trust.

Our extensive collection includes a wide range of items to meet your needs and interests. From media such as books, movies, music, and games, to electronics, toys, sporting apparel, and clothing, we have something for everyone. You’ll also find tools, home and garden essentials, and much more—carefully selected to ensure quality and value.

If you have any questions or need assistance, please don’t hesitate to reach out to us. Your satisfaction is our top priority, and we look forward to providing you with an exceptional and enjoyable shopping experience. 

Dear Customer,

Please do not open a return request or case, or leave negative feedback, without first reaching out to us. We are more than happy to assist you and resolve any issues you may have.

Kindly contact us through eBay Messages, and we will do our best to help you promptly. Once you message us, please allow 24 to 48 hours for our response.

Thank you for your understanding and cooperation.

Best regards,

Important Notice:
We are unable to ship to PO Box addresses. Kindly provide your physical address to proceed.

SHIPPING

We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.

We offer free shipping to the lower 48 states and ship within 2 business days of payment, usually sooner. We do not accept P.O. Boxes. Please provide a physical address.

For shipping outside of the continental USA, we only use eBay's Global Shipping Program. The item is shipped to IL and then sent to the rest of the world. International customers are responsible for all duties and taxes. Continue to 'check out' to calculate costs for shipping the item to your country. Messages regarding eBay's Global Shipping Program MUST be directed at eBay EXCLUSIVELY.

RETURNS

We do not accept returns under normal circumstances. However, we will gladly consider a return if the item is received broken or if the wrong size is sent to you. In all other cases, returns will not be accepted.