・Under $ 2500, all items include applicable import fees—you won’t pay anything extra after checkout. This policy is only for USA customers.
・Import duties, taxes, and other charges that are not included in the item price or shipping charges are the buyer’s responsibility.
・Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.
・Except in the case of faulty or damaged items, refunds do not include any return shipping or shipping charges. Your return shipping charge will be deducted from your refund if you receive any.
・After professional packing, we ship within 3 business days via DHL Express with a tracking number.
・Packages usually arrive at your place in 3-7 days.
・If the item has not arrived, please feel free to ask us, and we can call DHL to resolve the issue.
・We take the utmost care to ensure your order arrives to you in the condition in which it left us in our country.
・Take a look at our feedback, and you’ll find thousands of customers satisfied with our packing.
・When packages get damaged, we take a full responsibilities.
・All purchases are fully refundable within 30 days of purchase.
・If your item is damaged or has any issue upon delivery, please don’t hesitate to contact us before opening a return request. It’s possible that our technicians can solve the problem quickly.
・In some cases our in-house technician can solve the issue quickly. But if the damage is significant, we ask that you keep all the packing materials. We fully insure every shipment, and we need your help when filing an insurance claim.
・For defective or damaged items, we provide a return label for return. However, we don't cover return label for the customers' personal preferences.
Return apply as import tax too high will not refund the shipping fee.