#12
Shipping and Store Policy
1. Customs Delay
Customs may hold this item, which can cause additional delivery delays.
2. Watch Condition
This is a used or refurbished watch. It may have been repaired, and parts like the glass or case might have been replaced. Scratches and wear signs are expected.
3. Time Accuracy
These are used watches and may not keep accurate time. This can typically be fixed with proper servicing or repair.
4. Cleaning
Watches may have been cleaned prior to shipping, or may need additional cleaning upon arrival.
5. Customer Support First
Please contact us before leaving negative or neutral feedback or opening a case. We are committed to resolving your issues.
6. Shipping Damage
Watches may be damaged during shipping. Contact us immediately if there is an issue before opening a dispute or request.
Important Notes
- Vintage Watch Warning: Vintage watches may stop if not worn for a long time. Shake gently for about 2 minutes to restart.
- Care Tips: Avoid shocks, moisture, and magnetic fields to protect your watch.
- Condition Notice: This is a mod/refurbished used item, and wear signs are normal.
Shipping & Feedback
- Shipping Time: Ships within 1 to 4 business days after payment.
- Shipping Cost: Based on delivery address. Combined shipping is available.
- Shipping Method: Worldwide shipping via UPS, FedEx, or DHL.
- Estimated Delivery: 7 to 14 business days.
- Feedback: Your feedback is very important. Please contact us before leaving negative or neutral feedback.
- Customer Satisfaction: We aim for 100% satisfaction. Thank you!