⚠️ This is a repair service, NOT a replacement part.
Please contact us first with the following information to confirm your washer qualifies for this repair:
🆔 Washer model number
🏷 Washer serial number
🔧 Control board part number (if available)
📝 Description of the symptoms (constant draining and/or F3E1 error)
This service addresses only a failed pressure sensor on the control board. You must be able to safely remove and ship your control board for repair.
🚰 Constant drain pump running. Even after trying to reset (unplugging and plugging back in, or pressing the cancel button), the pump starts running again immediately.
❌ Diagnostic mode will show F3E1 error code, indicating a pressure sensor fault.
The F3E1 error indicates a pressure sensor issue on the control board.
These washers do not have a digital display. Error codes appear as a series of blinks when the machine is in diagnostic mode.
To confirm the error and constant drain symptom, follow the diagnostic mode instructions in the PDF linked below.
✅ Ensure your washer shows the constant drain / drain pump runs repeatedly after attempting a reset.
⚠️ Important: Only proceed if your washer exhibits these symptoms. Other issues may produce similar behavior.
📞 Confirm eligibility – Contact us before purchase.
📦 Remove and ship your board – Carefully package your control board and send it to the address provided. Buyer is responsible for shipping to us.
🛠 Repair – We replace the failed pressure sensor, usually within 1 business day.
🚚 Return shipping – Board returned safely via a reliable method. You pick and pay for the return shipping service you would like to use.
🔧 Install – Install and follow calibration instructions for proper operation.
⚠️ Extended handling time: eBay requires a handling time estimate. We list 15 business days because we cannot predict when you will ship your board to us.
🛠 Actual repair time: Once your board arrives at our facility, we typically repair it within 1 business day and ship it back the following day.
🛡 We repair only the constant-draining / pressure sensor issue. Other faults are not covered.
✅ Each board is tested before and after repair. If unsuccessful, you will be notified and refunded.
❗ We are not responsible for misdiagnosis, installation errors, or other damage.
⚙️ Calibration is highly recommended after installation.
📝 Calibration & Diagnostic Instructions: https://s3.amazonaws.com/sm-backend-production-attachments/tech-sheet-W10740573-RevB.pdf (copy and paste)
▶️ Video Instruction: Shows calibration process https://www.youtube.com/watch?v=WZlkG0gGXFQ
⚠️ Tip: Use the Diagnostics instructions to safely verify the F3E1 error / constant draining symptoms before sending your board for repair.