Contact Us: 

If you don't get a response within 1-2 business days, please check your email or My Messages in case your email provider has an overly-aggressive spam filter blocking or our emails. Please add us to your contacts or "safe senders" list and email us again.

Payment method: 

All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received. We only ship the item to your PayPal address for fast and accurate shipment.

We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by the buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
 

Items are generally shipped out by the next Business Day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)  
Local pick up is not available.

Return & Refund policy: 
We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
All returns - defective or otherwise - have to be pre-authorized. Please contact us to get an authorization and returning address before sending the item back.
In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
Replacement will be made upon receipt of the returned item.

Feedback & detailed Seller Rating 

We strive for 5-star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or opening any dispute and please give us two business days to resolve the complaint to your satisfaction.