The PREMDOR Walnut Pre-Finished 16G 2L Office Style Internal Fire Door FD30 offers a blend of elegance and safety.
Featuring a natural ash veneer with a pre-finished, lacquered surface, this FD30-rated fire door provides 30 minutes of fire resistance.
Ideal for offices or homes, it combines certified protection with a sophisticated look.
Key Features:
FD30 Fire Rating: 30-minute fire resistance.
Walnut Color: Pre-finished for a low-maintenance, elegant look.
Glazed Design: Two fire-rated glass panels for light and style.
Solid Core: Durable and compliant with UK fire safety standards.
Sizes: Standard size 1981 x 762 x 44mm.
1. Delivery Terms
1.1. Fast & Free Delivery: Items marked "FAST & FREE" are estimated to be delivered within two (2) working days. Please note that delivery times may vary during peak periods. Kindly refer to the handling time specified in the product listing for further details.
1.2. Surcharges: Certain deliveries to UK Islands, Northern Ireland, and Scottish Islands may incur a surcharge from our carriers, which we respectfully pass on to our customers. Items shipped via Royal Mail are charged at a flat rate, where applicable.
1.3. Delivery Process: Orders are dispatched from our warehouse via Royal Mail or selected couriers, depending on the size, weight, and value of the order. Palletised deliveries require prior booking with a member of PUYA LTD’s team. All courier deliveries require a signature upon receipt. In the event you are unavailable, the courier will leave an information card. You may track your order using the "Track My Order" link provided.
1.4. Transparency: We strive to ensure our delivery charges are clear and straightforward. We appreciate your understanding as we are unable to absorb surcharges for certain destinations.
2. Unwanted Goods
2.1. Return Policy: We offer a thirty (30) day return period for unwanted goods. Please notify our team within this period and return the items within thirty (30) days of receipt.
2.2. Conditions: Returned items must be unused and in a resalable condition. Items returned after thirty (30) days or in poor condition may incur a fifteen percent (15%) restocking fee.
2.3. Return Costs: Carriage costs for returning unwanted goods or items ordered in error are the responsibility of the customer. We kindly recommend using a traceable courier service, as we cannot be held liable for items lost during return transit.
3. Damaged or Incorrect Goods
3.1. Reporting: Please report damaged or incorrect items within seven (7) working days of receipt, unless otherwise specified by the courier (e.g., DX: three (3) days; Palletways: twenty-four (24) hours, with items signed as damaged or unchecked).
3.2. Return Process: Authorized returns for damaged or incorrect goods will have return costs covered by PUYA LTD. Items must be returned within thirty (30) days of notification, accompanied by a copy of your invoice as proof of purchase.
3.3. Failed Collections: We regret that we cannot be held responsible for failed collection attempts. In such cases, the customer is responsible for arranging the return.
4. Faulty Goods
4.1. Reporting Faults: Faulty items must be reported within twenty-four (24) hours of receipt for collection and either refund or replacement. Faults reported outside this period will be handled under the product’s warranty, details of which are available on the product listing.
4.2. Manufacturer Testing: Certain products may require testing by the manufacturer for repair or replacement under warranty. Please contact our team or refer to the product’s warranty tab for guidance.
4.3. Processing: Returns will be processed within seven (7) days of receipt.
5. Order Cancellations
5.1. Cancellation Window: Orders may be cancelled within a limited time frame, which is shorter for Next Day delivery options. Please contact our team immediately to request cancellation.
5.2. Confirmation: Cancellations are only confirmed upon acknowledgment by a PUYA LTD team member. Orders in the dispatch process cannot be cancelled.
5.3. Return Costs: We respectfully note that return costs for orders placed in error or no longer wanted are the customer’s responsibility. A ten-pound (£10) fee will be deducted from refunds for parcels refused upon delivery.
6. Delivery Issues
6.1. Failed Deliveries: If a delivery is unsuccessful due to address issues, the carrier will contact you to arrange redelivery. Parcels returned to us will require a full redelivery fee for reshipment.
7. Returns Address
PUYA LTD
Unit 2, Brixham Road
Manchester, M16 0YG
United Kingdom
8. Installed Products
8.1. Non-Returnable Items: Products such as shower pumps and toilet cisterns cannot be returned once installed, as their warranty is activated upon installation. Please refer to the manufacturer’s warranty guidelines.
9. Statutory Rights
9.1. Your statutory rights remain unaffected by this policy. PUYA LTD shall not be liable for any costs incurred during communications with our team.