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General Policies
At Autoware we strive to offer you the best pricing, quick shipping and fast customer service for all your aftermarket needs.
If you have any questions about a part please contact us before purchasing. We want to ensure that you are buying the right product to avoid the hassle of returning or exchanging. We generally respond to our emails 7-days a week.
Shipping and Billing
We only accept payment from confirmed PayPal addresses.
We typically ship to most countries, as well as the United States and Canada. If you have any questions or concerns about your location please email us. International rate do apply for shipping out of the United States.
We will ship packages same day as long as they are ordered and paid for before 8:00 AM EST. If purchased after this time the order will ship next business day. Our business days are Monday thru Friday excluding any federal holidays.
Returns
We will take responsibility for damage upon arrival or defective parts. Please email us immediately to notify us that there is a problem.
If the customer purchased the wrong item or decides that the item is no longer needed a refund will be provided minus a 20% restocking fee and return shipping will be paid by the customer.
All other returns or exchanges are personally analyzed and resolved by our team.