Soulbond Cooling Mat for Extra Large Dogs - 60"x80" Washable Cooling Pad for Puppy, QMAX>0.3, Anti-Slip Bottom, Portable Summer Cool Pet Bed Pad for Outdoor/Indoor/Cars/Travel Use, Pearl White

Features

  • INSTANT & LONG-LASTING COOLING: Our dog cooling mat is made of cool fabric on the surface. We upgraded innovative cool-to-touch fabric and design. This cats/dogs cooling mat instantly lowers surface temperature by 3-4°F, with a Q-max range of up to 0.3-0.4, suitable for summer use. The cooling mat provides your pet with 4-5 hours of long-lasting cooling and quick heat dissipation.
  • VERSATILE & TRAVEL-READY: Ultra-portable design makes it easy to roll or fold, ensuring comfort is always within paw's reach. It’s effortlessly suitable for both indoor and outdoor use, whether it’s for a crate, car, dog bed, or on the home floor. It provides optimal space for your furry companions to stretch, lounge, and relax comfortably in any position.
  • SAFETY NON-SLIP BASE: Our dog mat not only showcases a classic yet stylish aesthetic but also provides security and safety for all pets. The base of the mat features rubberized dots that keep its entire structure in place, ensuring your mat doesn’t shift when your dog jumps, cuddles, or rests on it.
  • PLUSH COMFORT & SUPPORT: We've increased thickness and softness with pet-safe materials non-woven cotton filling. This providing pets with a thicker and fuller feeling when lying down or sleeping, providing your pet with a better wrapping feeling and a sense of security.
  • WATERPROOF & EASY CARE: Machine and hand washable, this cooling mat is durable. Our mat features a built-in TPU waterproof fabric that effectively blocks urine and spills. Cleaning is easy! Simply toss it in the washing machine (gentle cycle) or hand wash – it’s designed for hassle-free maintenance.
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Shipping

  • Free & Fast Shipping: We offer free shipping to most of the USA with a normal delivery time of 3-7 days. However, due to the current situation, additional delivery time (up to 3 weeks) may be required for some items.
  • Alternative Carriers: We may use alternative carriers (e.g., USPS, FedEx, UPS) to ensure your package arrives safely and on time. Due to the use of multiple carriers, we are unable to provide a tracking number automatically.
  • Handling Time: Orders are processed and shipped within 1-2 business days of receiving cleared payment.
  • Shipping Restrictions: Shipping to Alaska, Hawaii, Puerto Rico, Guam, and other US territories may incur shipping charges or delivery restrictions. Please contact us before ordering, or your order can be refunded/cancelled.
  • State Restrictions: Certain items may not be shipped to California due to state regulations.
  • Contact for Tracking Updates: If you require tracking updates or have any concerns about the delivery of your order, please feel free to contact us, and we will be happy to assist you.

Return Policy

  • 30-Day Hassle-Free Returns: If you are not completely satisfied with your purchase, you can return the item for free within 30 days of receiving it for a full refund or exchange.
  • Easy Return Process: Contact us, and we will provide you with a prepaid return shipping label and detailed instructions.
  • No Restocking Fee: There are no restocking fees for returns. However, the buyer is responsible for return shipping costs if the return is not due to a seller"s error.
  • Refund Processing: Refunds will be processed within 1 business day of receiving the returned item in its original condition.

Feedback

Your feedback is extremely important to us. We strive to provide the best products and customer service possible. If you are satisfied with your purchase, please take a moment to leave us a positive review. If you have any concerns or issues with your order, please contact us before leaving negative feedback. We are committed to resolving any problems and ensuring your satisfaction.

Contact Us

If you have any questions or concerns, please feel free to reach out to our customer support team. You can contact us through the eBay messaging system. We are available Monday to Friday, 9:00 am to 5:00 pm EST, and we will do our best to respond to your inquiry within 24 hours.

Thank you for supporting our small family business!