Welcome to Moto-Classic

Thanks for stopping by! We are a team of Vintage Motorcycle Petrolheads based in Hampshire UK, dedicated to bringing you New Old Stock Parts for Gas Gas Models 1992-2017, and 1950s, 60s and 70s Vintage Honda Motorcycles, in addition we also have our own brand of New OEM Specification, Hard Chromed Fork Tubes for a large range of Motorcycles Brands.

Why Shop With Us?

Curated with Care: Every item we list is carefully inspected, tested, and described as accurately as possible. What you see is exactly what you get.

Fast Shipping: We know you want your items fast. We ship within 1-2 business days and use secure packaging to ensure your purchase arrives safely.

Customer-First Philosophy: Your satisfaction is our top priority. If you have any questions before buying or need help with an order, shoot us a message—we respond within 24 hours!

Don't forget to follow our store and check back often, as we add new inventory every week!

Happy Shopping,

The Moto-Classic Team

Moto-Classic: Shipping Explained

This outlines estimated delivery times for Moto-Classic products, as well as a breakdown of Domestic and International weights and calculations.

Order Status Times (Domestic and International)

For standard motorcycle parts and components sold through our website, typical dispatch time is within 12–24 hours of order confirmation, depending on timezones ordered from.

Shipping Weights (UK)

There are no weight restrictions for UK—we can ship from envelope to pallets.

Customer Product Shipping (International)

The following times are estimated for standard Small/Medium Parts (up to 10kg). Delivery times are highly variable and do not include delays caused by customs clearance in the destination country.

Moto-Classic ships products to all countries globally, with the exception of any currently restricted territories as per our courier's policies.

Shipping Weights (International)

There are no weight restrictions for European shipping—we can ship from envelope to pallets. For Air Freight Services it gets a little more complicated, as airlines use a system called Volumetric.

Volumetric Shipping Explained

Volumetric (or dimensional) weight is a pricing technique carriers use to charge for shipping based on a package's size rather than just its actual weight. It calculates the space occupied, allowing carriers to charge for low-density, bulky items, with the final cost based on the higher of actual vs. volumetric weight.

The chargeable weight is the greater of the actual weight or the volumetric weight. Carriers use specific formulas:

• Metric Formula: (Length × Width × Height) ÷ 5000
• Imperial Formula: (Length × Width × Height) ÷ 139

This system matters for cost control—a large box with a light item might be charged for the space it takes up rather than its weight. It also encourages efficiency, as optimising packaging size minimises the space used in aircraft and delivery vehicles.

Our website automatically calculates the size of the product for shipping purposes and prevents over-packing that causes high shipping costs. For multiple items ordered, it calculates to add the space or fit within the space the largest item takes up.

Geographical Region	Estimated Delivery	Courier Service
UK Mainland	1–3 Working Days	Various, Tracked Service
UK Highlands & Islands	3–7 Working Days	Various, Tracked Service
EU (Europe)	3–7 Working Days	Various, Tracked Service
North America (US/CA)	5–10 Working Days	Various, Tracked Service
Asia	7–14 Working Days	Various, Tracked Service
Rest of World	Varies	Various, Tracked Service

Most services are signed for and require someone to receive the package.

Returns Policy

At Moto-Classic, we aim to ensure that our customers receive the correct high-quality parts for their classic motorcycles. If you are not satisfied with your purchase, please review our return guidelines below.

Returns Window and Condition

• 30-Day Period: Items may be returned within 30 days from the date of delivery.
• Item Condition: To be eligible for a refund, items must be unused, in their original packaging, and include all component parts and promotional items received.
• Exclusions: Certain items, such as those made to measure or specifically cut to requirement, may be excluded from the 30-day return policy unless faulty.

Responsibility for Shipping Costs

Shipping costs for returns are determined by the reason for the return as follows:

Return Reason	Responsible Party for Shipping
Faulty items or company errors (e.g., wrong part sent)	Moto-Classic
Customer ordered the wrong part	Customer
Order cancelled after the item has shipped	Customer

Faulty Items or Company Errors

If an item is found to be faulty within 30 days of purchase or if we have made an error in your order, Moto-Classic will cover the return postage costs. This may be provided via a prepaid postage label or by reimbursing the buyer for funds used to purchase their own postage.

Customer Errors and Cancellations

• Incorrect Orders: If you accidentally ordered the wrong part, you are responsible for the cost of returning the item to us.
• Late Cancellations: If you choose to cancel an order after it has already been dispatched for transit, you will be liable for the initial shipping costs and the costs associated with returning the item.

How to Initiate a Return

To initiate a return, please contact our support team at Moto-Classic Support.

1. Notification: Report any discrepancies or faulty items immediately.
2. Documentation: Please provide your original invoice and details of the return request.
3. Packaging: Ensure the item is securely packed to prevent damage during the return transit.
4. Inspection: Refunds will be issued once the item has been received and inspected to ensure it meets our condition requirements.

Secure & Easy Payment Options

To ensure a safe and seamless shopping experience, we accept all payment methods processed securely through eBay Managed Payments.

Available Payment Methods:

• Credit & Debit Cards: Visa, Mastercard, Discover, and American Express
• Digital Wallets: PayPal, Apple Pay, and Google Pay
• Flexible Options: eBay Spendable Funds / PayPal Credit

Payment Policy:

• Fixed Price / Buy It Now: Payment is required immediately upon purchase.
• Auctions & Best Offers: Please complete your payment within 2 days of winning the auction or acceptance of an offer. Unpaid items may automatically be canceled per eBay policy.

Your financial information is never shared with us. All transactions are encrypted and secured by eBay.

Terms of Sale & Store Policies

By purchasing from our store, you agree to the following terms and conditions. We strive for total transparency and want to ensure you have a great shopping experience!

1. Item Condition & Descriptions

• Accuracy: We make every effort to describe and photograph our items as accurately as possible. Please review all photos, as they are considered a vital part of the description.
• Color Variance: Please note that slight color variations may occur due to differences in lighting and monitor or phone screen settings.
• Pre-Owned Items: Our pre-owned items may show normal signs of wear. Any significant flaws, defects, or blemishes will be explicitly noted and photographed.

2. Compatibility & Fit

• Buyer Responsibility: It is the buyer's responsibility to verify compatibility, size, or fitment before purchasing. If you are unsure if an item will fit or work for your needs, please contact us before buying, and we will gladly provide measurements or extra details.

3. Order Cancellations & Address Changes

• Shipping Address: Per eBay policy, we can only ship to the address provided at the time of checkout. We cannot alter shipping addresses after payment is complete.
• Cancellation Requests: If you need to cancel an order, please request it immediately. Once an item has been marked as shipped or a tracking label has been generated, the order cannot be canceled.

4. Feedback & Problem Resolution

We highly value our feedback score and strive for 5-star service. If there is any issue with your order, please contact us via eBay messages before leaving neutral or negative feedback. We are reasonable human beings and will always work diligently to make things right!