Shipping & Warranty Policy

***FREE SHIPPING INSIDE THE UNITED STATES***

Shipping Requirements:

For LTL freight shipments over 90 LBS must be delivered to a commercial address equipped with a loading dock and/or forklift.

If this is not available, we can ship to the nearest LTL freight terminal for customer pickup.

Warranty Information:

• New Surplus Parts – 6-month warranty

• New Aftermarket Parts – 6-month warranty

Looking for More Parts?

Email directly to our team sales@heavyboostgroup.com

Business Hours & Customer Service Commitment We are open Monday through Friday from 8:00 AM to 4:00 PM (Eastern Standard Time – Miami, FL). We strive to provide prompt responses to all inquiries and prioritize customer satisfaction.

If you feel that our service has not met expectations or you would like to address any concerns, please contact us immediately. We are committed to resolving any issues in a fair and timely manner.

Orders placed over the weekend, as well as any inquiries, offers, or comments received during non-business hours, will be addressed on the next business day.

Thank you for your interest in our store.

Specializing in Earthmoving Equipment Parts We provide high-quality parts for Caterpillar, Komatsu, John Deere, Case, and Volvo equipment. Our inventory includes new aftermarket components to meet a variety of needs.