Customer Support
Dealer
The COSMO series, transformed by Hollyland's HEVO wireless transmission technology, offers a new standard for real-time video monitoring up to 1,000ft line-of-sight. Boosted signal strength and superior anti-interference capability in the 5.1Ghz-5.8Ghz frequency spectrum provides smooth video transmission in complex environments. As the industry-first to integrate UVC (USB Video Class) interface, COSMO C1 offers a whole simplified solution to stream and cloud-share your video works. It's the new go-to choice to step up your contact production teams to the next level.
- EXCEPTIONAL PERFORMANCE: Cosmo C1 is capable of 1000ft line-of-sight wireless video transmission with nearly imperceptible 40ms latency. It operates in the 5.1 – 5.8 GHz spectrum and features Auto Frequency Hopping to ensure transmission stability and integrity.
- ADVANCED FEATURES: Cosmo C1 features industry first UVC (USB Video Capture) integration. All you need is USB-C Cable (included) to output and stream video to your machine.
- MULTIPLE I/O: Transmitter features SDI input, HDMI input, SDI Loopout (only when using SDI Input); receiver features HDMI output, 2 x SDI outputs, USB Type-C output (UVC compatible).
- MULTIPLE POWER OPTIONS: Cosmo C1 can be powered in multiple ways including DC power, L-series (NP-F) batteries, or via USB-C ports. Battery Low Light Indicator ensures you will never find yourself without juice.
- BUNDLE INCLUDES: 1 x transmitter, 1 x receiver, 4 x standard antennas, 2 x mushroom antennas, DC power adapter, cold shoe, expansion accessory, magic arm, hard case, Type-C Converter
We accept payment through PayPal, Google Pay, Apple Pay, credit cards, debit cards and gift cards. To ensure that all of our customers have equal access to our inventory, we require immediate payment.
Sales tax is charged in accordance to Marketplace Facilitator Laws.
All orders ship within two business days. Your order will be shipped via FedEx.
At this time, we only ship to physical addresses that are located within the 48 contiguous states. We are unable to ship to P.O. boxes, APO or FPO addresses, or international addresses. Local pick up is available for some orders. The "pick up" option must be chosen at check out and is available by appointment only.
Once we have confirmed that your order was picked up by the shipping carrier, we will update the tracking information via eBay.
We offer a local pick-up option for some of our items for customers local to the Novi, Michigan area.
The "local pick-up" option must be chosen during the checkout process, and we regret that we are unable to make a delivery option change once the order has been submitted. Payment is due during the checkout process via eBay.
Pick-up orders are by appointment only and need to be scheduled. Please reach out to us via eBay messaging to set up an appointment day/time after the order for pick-up has been placed.
We accept returns that are requested within 30 days of receipt of the merchandise. If you wish to begin a return, please submit a return request via eBay and a return label will be provided upon approval.
If you receive a product that was damaged in transit, please contact us as soon as possible so we can file a claim with the shipper. Please retain all the shipping packaging and contents.
For replacements and replacement parts information, please contact us through eBay Messaging.
At Solid Signal, customer satisfaction is our top priority. Our dedicated support team is here to assist you every step of the way, whether you're selecting the perfect product or troubleshooting an issue. With expert knowledge, fast response times, and a genuine commitment to resolving your concerns, we ensure a smooth and hassle-free experience. Trust Solid Signal for unparalleled customer service that makes your shopping experience easier, smarter, and more enjoyable.
Customer Support
Dealer
The COSMO series, transformed by Hollyland's HEVO wireless transmission technology, offers a new standard for real-time video monitoring up to 1,000ft line-of-sight. Boosted signal strength and superior anti-interference capability in the 5.1Ghz-5.8Ghz frequency spectrum provides smooth video transmission in complex environments. As the industry-first to integrate UVC (USB Video Class) interface, COSMO C1 offers a whole simplified solution to stream and cloud-share your video works. It's the new go-to choice to step up your contact production teams to the next level.
- EXCEPTIONAL PERFORMANCE: Cosmo C1 is capable of 1000ft line-of-sight wireless video transmission with nearly imperceptible 40ms latency. It operates in the 5.1 – 5.8 GHz spectrum and features Auto Frequency Hopping to ensure transmission stability and integrity.
- ADVANCED FEATURES: Cosmo C1 features industry first UVC (USB Video Capture) integration. All you need is USB-C Cable (included) to output and stream video to your machine.
- MULTIPLE I/O: Transmitter features SDI input, HDMI input, SDI Loopout (only when using SDI Input); receiver features HDMI output, 2 x SDI outputs, USB Type-C output (UVC compatible).
- MULTIPLE POWER OPTIONS: Cosmo C1 can be powered in multiple ways including DC power, L-series (NP-F) batteries, or via USB-C ports. Battery Low Light Indicator ensures you will never find yourself without juice.
- BUNDLE INCLUDES: 1 x transmitter, 1 x receiver, 4 x standard antennas, 2 x mushroom antennas, DC power adapter, cold shoe, expansion accessory, magic arm, hard case, Type-C Converter
We accept payment through PayPal, Google Pay, Apple Pay, credit cards, debit cards and gift cards. To ensure that all of our customers have equal access to our inventory, we require immediate payment.
Sales tax is charged in accordance to Marketplace Facilitator Laws.
All orders ship within two business days. Your order will be shipped via FedEx.
At this time, we only ship to physical addresses that are located within the 48 contiguous states. We are unable to ship to P.O. boxes, APO or FPO addresses, or international addresses. Local pick up is available for some orders. The "pick up" option must be chosen at check out and is available by appointment only.
Once we have confirmed that your order was picked up by the shipping carrier, we will update the tracking information via eBay.
We offer a local pick-up option for some of our items for customers local to the Novi, Michigan area.
The "local pick-up" option must be chosen during the checkout process, and we regret that we are unable to make a delivery option change once the order has been submitted. Payment is due during the checkout process via eBay.
Pick-up orders are by appointment only and need to be scheduled. Please reach out to us via eBay messaging to set up an appointment day/time after the order for pick-up has been placed.
We accept returns that are requested within 30 days of receipt of the merchandise. If you wish to begin a return, please submit a return request via eBay and a return label will be provided upon approval.
If you receive a product that was damaged in transit, please contact us as soon as possible so we can file a claim with the shipper. Please retain all the shipping packaging and contents.
For replacements and replacement parts information, please contact us through eBay Messaging.
At Solid Signal, customer satisfaction is our top priority. Our dedicated support team is here to assist you every step of the way, whether you're selecting the perfect product or troubleshooting an issue. With expert knowledge, fast response times, and a genuine commitment to resolving your concerns, we ensure a smooth and hassle-free experience. Trust Solid Signal for unparalleled customer service that makes your shopping experience easier, smarter, and more enjoyable.