• Dispatch Time: Orders placed before 1pm (Mon–Fri) are usually dispatched the same day.
• Couriers: We use reputable services (e.g., Royal Mail, DPD, or similar) with tracking where available.
• Delivery Window: Standard UK delivery typically 1–3 working days. Remote areas may take longer.
• Address: Please ensure your eBay address is correct. We cannot change the address after checkout.
• Packaging: Secure, protective packaging used for safe transit.

• Hassle‑Free Returns: If you change your mind, return in original condition within 30 days of receipt.
• Faulty on Arrival: Contact us within 7 days; we will repair, replace, or refund after assessment.
• Process: Open a return through your eBay account; we’ll provide instructions and a returns label where applicable.
• Data Security: Please remove personal data before returning devices.

• Grade A (Excellent): Minimal signs of use; fully functional and professionally refurbished.
• Grade B (Very Good): Light cosmetic marks possible; fully tested and working.
• Grade C (Good): Noticeable wear (scratches/scuffs) but fully functional.
• Accessories: Unless stated, generic power cables/chargers may be supplied.

About eBay Refurbished: Items sold under the eBay Refurbished program meet eBay’s refurbishment standards and come with protections beyond typical used items.

• Quality: Professionally inspected, cleaned, and tested to meet functional standards.
• Guarantees: Listings may include program‑backed warranty and returns. Check the specific badge/tier on the listing (e.g., Certified, Excellent, Very Good, Good).
• Returns: eBay Refurbished items generally include a free 30‑day return policy via eBay. Please refer to the badge details on our listing for exact terms.