Introduction: The machine can pack different kinds of small granules, particles, grains etc. or other kinds of seeds such as sesame seeds, vegetable seeds, chilli seeds etc.

Function:  It is automatically forming film tube, cut, seal from film rolls and also can date printer or round corner or notch if need.       

Advantages: 

Professionalism: From a professional perspective, we always recommend suitable packing machine models as customer product needs

Responsibility: If there is any problem with the machine, we have always actively responded and solved it, and we have never failed to reply.

24-hour service: We always match to customers' time differences to actively solve customer operation questions and   ensure the smooth progress of customer production.

Parameters:

After-sale Service

The complete machine is guaranteed for 12 months with whole life free maintenance and technical guide. Online training will be offered to you as free after purchase if you need.

1. Within period of warranty.

a) Except for the consumable parts and the damaged parts are caused by artificial factor, we can replace the new component in free of charge only when the machine is operated and used under normal condition, while shipping cost should be paid by buyer.

b) If on-site training and service is needed, the buyer should help the engineer of our company obtain the vias and prepay all the expense related to the service, including but not limited to traffic expense in China, the commission charge related to visa, air ticket, oversea traffic fee, accommodation rend, food expense etc. The training and technical service can be provided for free.

2. Beyond period of warranty.

a) We offer repair service if the machine is out of warranty period. Changing new components need to charge the cost of the component and shipping cost will be paid by buyer.

b) For normal operation skills and other basic problems, we can provide you the related technical support through email or online answering.

c) If whole life of the machine, you can send back the machine or spare parts at any time to our factory, our engineer will refresh and maintenance the parts on your machine as free, but cost is charge of buyers.

Shipping and Payment:

1. We accept PayPal or telegraphic transfer payment. If you want other payment items, pls contact with us.

2. We have no stock for this machine, due to different customers have different requirement. So we will make as client's requirement and deliver this machine within 15 working days after get you clear payment. Weekend and holiday is not available.

3. We will delivery the goods to you by ship but Our price includes ocean freight, insurance, tariff, tax etc. to your factory. You only need wait for the goods but pls prepare a forklift. 

Main questions:

1. What material is the packaging machine made of ?

The machine body and the food contact parts are made of SS304 and SS316.

My mould is also teflon coating which are for anti-rusty.

2. What is the main function of the packaging machine ?

Standard functions include sachet making, cutting and sealing functions. If you need coding, conveyors, carton box sealing and other functions, please notify us in advance for a quote.

3. After-sale service?

We promptly assist customers through WeChat video call or Whatsapp video call.

4. How will factory provide spare parts ?

For all spare parts of our packing machines, we will provide them in short time no matter how long you have bought the machine.

5. Who will supply the film rolls or plastic bags ?

We also produce packaging machines and the plastic films or bags to ensure that customers can use the machines in time after receiving them.

6. How to maintain the packaging machine ?

Our machines are made of stainless steel 304 and SS316, but we suggest to keep machines cleaning and drying every day. At the same time, we recommend applying lubricating oil to bearings and other parts every 6 months.