About Feedback

1.      Feedback is VERY important to us.

2.      We work very hard to exceed your expectations. We make our living by offering a quality product at a  competitive price, all while offering the BEST customer experience in the  industry. 

3.     If you are not satisfied with the item, please Contact Me before you leave me negative feedback, we will try our best to solve the problem to make you satisfied.

Payment Method

Payment is required within 7 days after the auction ends. We will cancel the transactions if the payment is not received within 7 days after the auction ends.

Shipping

The item will be shipped by Standard shipping (airmail) within 1 or 2 business days (except weekend, holiday) once the payment is received.

According to different countries, normally, it takes 12-25 business days to USA, Canada, Europe, Australia. Due to the custom clearance, the packages sent to Brazil will take about 20-50 business days. For other countries, it may take 22-55 business days to arrive you.

 If you need fast shipping DHL / FedEx / TNT (which take 5-8 days), EMS( which takes 6-12 business  days) , please contact us, we will revise the shipping cost for you.?

International Buyers ? Please Note:

a) Import duties, taxes and charges are not included in the item  price  or shipping charges. The buyer is responsible for the Customs tax or duties.

We are not responsible for the Customs Fee as a seller if the Customs House charge buyer some Customs fee, but  we will try our best to help to avoid your Customs fee, we will  send your items as a gift.

Return Policy

We only allow our customer to return and exchange the items by the  following conditions:

1.the items with bad quality
2.the items did not as describe as the pictures show in the listing  page
3.the wrong dispatch
Please note that  item must be return within 7 days once you  receive it. If the above problems happen, please feel free to contact us! We will solve your problem as soon as possible.

We emphasize that we would not accept the items which are intentionally destroyed by human behavior. 

If you're not happy with the item you receive, please contact us before you send it back!  Meanwhile, let us know what's wrong with the item before leaving a negative or Neutral feedback, giving us a chance to resolve your problem. Once you leave positive feedback for us, we will do the same for you.

Contact US

 You can contact us directly by clicking the ASK A  QUESTION button at the bottom of any our listing pages.?

Service Hours

From Monday to Saturday Excluding Chinese Holiday

Chinese time: 8:30am--5:30pm 

USA & Canada time:9:30pm--8:30am

Australia time:10:30am--19:30pm    

British time:0:30am--9:30am