Welcome to the⭐official X-BULL USA Online Store⭐——the only web shop run directly by X-BULL.

Every winch and accessory ships straight from our state-of-the-art factory, giving you factory-direct prices and the industry’s best build quality. To back that up, every product is protected by a full 1-year warranty and serviced by our in-house support team.We partner with the fastest, most reliable logistics providers so your gear arrives on time and intact. And because “Customer First” is more than a slogan here, we actively collect and act on your feedback—rolling out upgraded designs, stronger materials, and smarter features year after year. When you choose X-BULL, you’re not just buying equipment; you’re joining a community that listens, improves, and powers your next off-road adventure with affordable toughness.We are selling top quality products at rock bottom prices.

If you need any help, please feel free to contact us!All message will be replied in 24 Hours,Thanks!

1.Please be aware that PO Boxes cannot receive items above 25kg or longer than one metre. Some areas cannot be sent to POBOX,please also give us the residential address.

3.Items will only be delivered during normal business hours (9 AM-5 PM) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

4.Deliveries to suburbs falling in regional areas may take longer than the standard estimated delivery time frames.

5.Postage fee is free for most area except remote or offshore area.

6.Please understand we cannot guarantee delivery time and cannot be held responsible for any delay outside of our control.

7.Should item returned due to incorrect address provided by the buyers, extra postage charge may apply to buyers to resend.

8.We cannot change the address or cancel the order once the item be shipped. Please consider carefully before paying.

9.If you need to pick up yourself, please contact us in advance, you can not pick up the item by yourself, otherwise you need to pay $50 value-added service fee.

10.Toll cant send to the area which belongs to Toll Black List

11.Before placing order, please be reminded that the following zip codes are within the remote areas, an additional AU$200 shall be charged by the logistic agency per-package.

Returns are accepted in line with our warranty conditions.

Should you wish to return a faulty item.Photos and/or videos of the item may also be requested to assist in the return process.

When a return is authorized, it is the buyer's responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered, which may include repairs, replacement items or store credit at our discretion.

If the item was picked up from our warehouse,you can't send them back directly to the warehouse. Return must use courier.

 

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please see the following requirements:
1.We must be notified within 30 days of you receiving the item that you intend to return it. All relevant returns information will be provided at this time.
2.The item must be returned at the buyers cost in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)
3.The item is securely packed to ensure it is received in original and re-saleable condition.
4.The item/s are NOT opened, used, worn or damaged, and are in perfect condition when received
5.Do NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
8.If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required
9.If you wish to take up this offer, please send us an message stating your order number, the item/s you wish to return, and the reason for the return. Our Customer Service team will respond and, if applicable, issue you a Return Authorisation (RMA) number. All other relevant information will be given to you at this time. X-BULL will not accept the return of any item/s without an RMA attached.