Tariff:
Buyer are responsible for all of taxes, as paying for tax is the duty of every citizen. Due to the tax problem, buyer refuse to receive the goods, buyer need to Responsible for freight out and home.
Delivery & Return
1. pls make your ebay shipping address is correct. We are not responsible for any wrong or undeliverable addresses.
2. We will ship the parcel within 1-3 business days on normal working day, parcels will be delayed due to majeure reasons (such as war, natural disasters, accidents).
3. It usually takes 16-25 days to AU, CA, 12-18 days to US, 10-16 days to UK, DE by standard shipping via speedPAK, For fast delivery, expedited shipping is possible via DHL, FedEx, UPS, TNT, etc. with express surcharge, pls contact us if there is no proper shipping way!
4. We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly ways：
(1) If quality problem, buyer can contact us after receiving the goods, buyer can help to provide photos or video and other evidence to help us to solve the problems.
(2) Man-made damaged, buyers take full responsibility.
(3) If the cusomers do not satisfy with the products, returning is acceptance with the goods in original conditon to us; we will send a new product to buyer or refund the money after we receive the goods well, tracking number is needed, but shipping fee is not refundable.
Contact US
All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible. If you email us and don't hear a reply, please email again through the aliexpress system as sometimes our mail servers have errors
Because of the new rule of Russia post office, When make an order, Russia customers have to write the Full name(a surname, a name and a middle name), or the packages would be sent back . No full name, we will refuse to send goods out! thanks!
Feedback
1.Your feedback and DSRS are extremely important to us as better DSR scores and better store development.
2.If you love my items please leave us good feedback and 5 star DSR rating. Your action will help us offer our milk and bread . I will do the same for you.
