Online purchasing process:
After completing your purchase order, please contact us using the “contact seller” option to provide the following information that will enable us to customize your hearing aids to your individual requirements:
Shipping:
Tracking information will provide you with notifications regarding your package delivery.
Customization & Remote Support:
Our team of expert Audiologists will customize the hearing aids based on your hearing test evaluation and your individual requirements at no additional cost.
Moreover, further adjustments are possible to be needed. Nowadays, remote care makes it possible to get all the sound tweaking you need without the hassle of repeatedly scheduling and traveling to in-office appointments. The most state-of-the-art hearing aids provide us the opportunity to take care of the hearing aids almost always through the hearing aids’ smartphone App. We provide remote settings support/adjustments if needed at no additional cost. Just let us know and we will guide you.
Returns Policy:
If, for any reason, you are not satisfied with your purchase, please notify us and return the hearing aids to us within 14 days from the date of receiving the hearing aids, in the original packaging. Upon receipt, we will make a full refund. Please note, that the buyer is responsible for the return postal charges and we recommend using a postal service that includes tracking or insurance.
FDA disclaimer:
According to the
FDA, it is in your best health interest to obtain a professional
medical evaluation before purchasing a hearing aid and you are
encouraged to do so before bidding on this item. If you choose to not
obtain a medical evaluation before purchasing this item, I am required
by law to provide to you and obtain from you a signed written waiver of
the medical evaluation, and I am required to provide to you a copy of
the User Instruction Brochure for a hearing aid, review the contents of
that brochure with you, and afford you time to read the brochure. You
must provide to me either a signed statement from a physician or a
signed waiver before I will deliver this item to you. Upon your request,
I will also provide to you a copy of the User Instructional Brochure
for the hearing aid or the name and address of the manufacturer or
distributor from whom a User Instructional Brochure for the hearing aid
can be obtained.
The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item.
HCPC Registration Number: HAD03212