• Fast shipping is very important for us.
• Our standard US shipping service is FREE.
• Your order will be shipped within 2-3 business days upon full payment received.
• Your order will be delivered within 2-3 business days after the handling time.
• We only ship to the confirmed PayPal address. We reserve the right to cancel any order for any reason at any time.
• We are not responsible for undeliverable addresses

• Our listing price includes the value of goods,packaging cost,and export taxes,not including international duties.
• Duties,taxes,and charges are not included in the item price or shipping fee.
• The duties are buyers' responsibility.Please check with your country's customs office determine what these additional costs will be prior to your purchase.
• All disputes arising from the duties will be submitted to eBay for solution.

We always stand behind the quality of our products! In the rare case you have received a damaged product, please message us through eBay message and we will fix the situation at no cost to you! Please include your order number and a brief description of the issue.

• You have 30 days from the date of receipt to return a new, unused item.
• To be eligible for a return, your item must be in the same condition that you received it.
• Your item must be in the original packaging.

We always offer free shipping when you initially purchase your item from our website and, because of this, we hope you understand that you will be responsible for paying shipping costs back to us if you decide to return your item. However, we are happy to provide you with a printable shipping label and the cost of shipping will simply be deducted from your refund. If you would like printable shipping label, please request one using the eBay Message.

Returns can be sent back to us at:
ToiletTree Products
Return Dept.
41 Orchard Street
Ramsey NJ 07446

**Please include your order number inside along with your phone number and/or email address in case there are any questions!

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive your credit as soon as possible, depending on your card issuer's policies.

We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase!