Shipping from UK dispatch within 1-2 business working days.(Monday-Friday) only. as we offer free shipping service with Royal Mail 2nd class, please allow the order to be delivery within 2-4 working days. in the very unlikely if your order lost or damaged during the post or wrong item you received(need photo as reference)we are responsible and will offer either replacement order or full refund.  please contact us if the order been overdue we are here and happy to help. thanks!

Message: All the messages will reply within 24 hours(Monday to Friday) only.                                                                                        Feedback: If you feel that we did not meet your expectations, please contact us before opening a case  or leaving is a negative feedback, we are happy to help as always, we normally reply within 24 hours. so please allow us the time period to get back to you! Feedback If you feel that we did not meet your expectations, please contact us before opening a case or leaving is a negative feedback, we are happy to help as always, we normally reply within 24 hours. so please allow us the time period to get back to you!

Cancellation: If you wish to cancel the order please follow the cancel introduction send the request though the system as soon as you can. in case the order has been dispatched which will not able to cancel. please note we do not take message for cancel the order.                                                           

Return & Refund: We accept return within 14 days of receipt, please do contact us before returning to us. all the return items must be in original package and not been used, the refund will be process within 24 hours once we received the return item.