Maypole MP2030 3000Kg Heavy Duty 50mm Cast Steel Trailer Coupling Kit

Vehicle Compatibility Notice

When purchasing vehicle parts from us, please ensure the part is compatible with your vehicle. If you are unsure, please provide your vehicle registration number or VIN before placing your order. This helps us confirm you receive the correct part and can save you time and return costs.

Items purchased without providing a vehicle registration or VIN that turn out to be incorrect will need to be returned at the customer’s expense. However, if we dispatch the wrong part despite having your vehicle details, we will gladly arrange the return at our cost.

We recommend that all parts be fitted by a qualified mechanic or a specialist experienced in propshaft installation to ensure safety and proper function.

If you have any questions or need assistance, please don’t hesitate to contact us — we aim to respond as quickly as possible.

📦 Shipping & Delivery

• Fast Dispatch: Orders received before 12pm are usually dispatched the same day. However, dispatch times may vary due to staff availability and holidays. Please allow extra time during Bank Holidays. If a significant delay occurs, we will notify you with an updated dispatch date.

• Delivery Timing: While we use next-day courier services, next-day delivery cannot be guaranteed due to high parcel volumes and courier delays. We appreciate your understanding if your parcel takes longer than expected.

• Delivery Instructions: When placing your order, please provide an alternative delivery address (such as a neighbor) or a safe location. This helps us add delivery instructions to the courier and ensures you receive your parcel promptly.

• Tracking Information: Tracking is provided only for courier deliveries or tracked & signed Royal Mail services. We do not provide tracking for standard 1st or 2nd Class Royal Mail items.

💳 Payment, Pricing & Promotions

• All products and prices are clearly listed in our eBay store. Prices may change without prior notice.

• VAT Included: All prices, including delivery, are inclusive of VAT at the current rate.

• A VAT invoice will be included with every order for your records.

🔄 Returns Policy

We offer a 30-day returns policy. If you are not completely satisfied with your purchase, you may return the item in its original condition within 30 days from the date of receipt for a full refund.

• For your protection, please use a recorded delivery service to return items, so you can track the shipment.

• Always include a copy of your invoice or your invoice number along with a brief note explaining the reason for the return. Returns without this information may be rejected.

❌ Cancellation Policy

Orders placed through our online store can be cancelled only if sufficient notice is given before dispatch. Once an order has been dispatched, it cannot be cancelled, but you may return the goods following our Returns Policy.

🛠️ Warranty

All items come with a 12-month parts warranty (parts only). If your item fails within 12 months:

• Please provide proof of purchase (eBay order number or invoice number) and return the faulty item to us for inspection.

• Upon receipt, we will assess the item. If repairable, we will repair it; if beyond repair, we will offer a replacement or refund.

• Please note that faulty items cannot be exchanged without first being returned and inspected.

📞 Customer Service

For any questions regarding sales, technical support, or returns, please contact us via the “Contact Seller” link on eBay.

To help us assist you quickly and effectively, please include as much detail as possible in your message.

You can also reach us by phone at: 01524 382262