Return Policy

If you are not completely satisfied with your purchase, we will be happy to refund, replace, or exchange any item within 30 Days of its purchase through our simple, hassle-free return process.

Return merchandise via insured shipment

Please feel free to send the package via any convenient method (USPS, Fedex, UPS). We advise that you obtain Insurance and/or tracking services to protect yourself in the unlikely event that the package is damaged or lost in transit. The returned item must be new and unused and must be shipped with all of its original packaging and enclosed materials.

We accept the following forms of payment.

PayPal, Visa, MasterCard, American Express, Discover

In order to serve you better, we would like to explain our shipping policies:

Deliveries

Please note that orders received after 3:00 PM EST will be processed the following business day. While determining the arrival day of your purchase, count business days only. The first shipping day will be the day after your order is processed.

International, PO Box, or APO Military Shipping Service is not available on certified loose diamond purchases made with a Credit Card. Bank Wire Transfer Payment is required for all certified loose diamond orders destined for an International, PO BOX, or APO Military address. All certified loose diamond orders purchased with a credit card must be shipped to a physical address within the United States.