Custom-Made Product Return Policy
We take great pride in crafting high-quality custom-made products tailored to your needs. Due to the personalized nature of these items, we have a specific return policy in place for custom orders.
Return Policy for Custom Orders:
No Returns or Exchanges:
Custom-made products are non-returnable and non-refundable unless they arrive damaged, defective, or significantly different from what was ordered.
Order Accuracy:
Please double-check all specifications, measurements, and details before submitting your order. We produce each custom item based on the exact information you provide.
Damaged or Defective Items:
If your custom item arrives with a manufacturing defect or is damaged during shipping,
please contact us within 7 days of delivery.
We will require:
Clear photos or videos of the damage or issue
Your order number and details
Resolution Options:
If the issue is confirmed, we will offer:
A replacement of the item (if feasible)
Or a partial/full refund based on the extent of the problem.