Attention US Customers

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Attention buyers:

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Portier Cacao

• ANTI-RESIDUE SHAMPOO • 1L
• CONDITIONING MASK • 1L
 
Cacao THERMO SMOOTHING is a cacau based straightening system. Composed of anti-residue shampoo (step 1) and hydrating mask (step two), it treats and hydrates hair, reduces excess volume and frizz, and provides a lightweight feel and three-dimensional effect to hair.
CACAO THERMO SMOOTHING is compatible with any chemical treatment or hair type, with a duration of 3 to 6 months, excluding new hair growth.
Before application it is necessary to verify hair’s health, taking into consideration hair resistance and previous chemical treatments.

Step by Step:

OPENING OF THE CUTICLE
1 • Wet hair and apply the Shampoo, working throughout the hair, from root to tip.
Rinse and repeat the process two more times, on the last application work throughout hair and leave in place for 20 minutes max, assuring the opening of the hair cuticle.  Next, rinse completely and dry hair with a blow dryer set on high until 100% dry from root to tip. 
 
CONDITIONER APPLICATION
1 • Divide hair into 4 parts: forehead to nape of neck and ear to ear.
2 • Begin application with the help of a comb and applicator brush on the first section, applying from top to bottom to each layer of hair.
3 • After applying throughout hair, blow cold air over hair, drying 80% to 100% to speed evaporation of alcohol without causing irritation.
 
STRAIGHTENING
1 • Where the product is applied, divide hair into thin layers. Holding the straightening iron, position a comb in front as you straighten the layer from root to tip, repeating this process three times on the same layer.
2 • Repeat the process in small layers throughout hair where product is applied.
 
SEALING THE CUTICLE
1 • In order to seal the cuticle of the hair, a wide straightener and a thin straightener are required. They should be of good quality, with high heat capacity and without gaps when closed.
2 • Separating hair into thin layers, pass hair through both straighteners slowly at least 15 times, one after the other to maintain hair heat from root to tip.
3 • Repeat this procedure throughout hair, layer by layer.
TIP 1: For perfect results, hair should be completely straightened from root to tip.
TIP 2: For blonde hair, work with a straightener at temperatures of 180ºC to 200ºC maximum.
TIP 3: For hair that will be bleached, bleaching should be done first, followed by color correction and sealing treatment.
TIP 4: When retouching darker colors, the coloration should be done after sealing of the cuticle.
For light colors ( above 8 - light blonde), coloration should be done before sealing the cuticle.
TIP 5: For chemically relaxed hair:
• Thioglycolate ammonium and ethanolamine:  application of Portier Unique may be done on the same day.
• Guanidine and sodium hydroxide: wait one week due to sensitivity of the scalp.
 
RINSING
1 • After sealing cuticle throughout hair wait 5 minutes and wash with Portier Home Care Shampoo and Conditioner.
2 • Brush and dry hair with the help of a blow dryer.
TIP: In case of dryness due to previous chemical treatments to hair, the use of a Portier maintenance post-chemical mask is recommended in place of conditioner. 




ATTENTION:

Shipping:

Shipment of the product in 1 - 6 business days, shipments are by UPS or Fedex, as soon as the contracted service removes the product, the tracking number is given to you.

Please do not cover the tracking number if you purchased on Friday night, Saturday and Sunday, we ship products during business hours.

Please check your shipping address if it is correct on Ebay, we have no responsibility for incorrect addresses, you are responsible for the address you write on ebay.

If UPS or Fedex does not find the buyer at home and the product returns, we will not refund the shipping money, we deduct a fee of 20% of the product value for the costs of the administrative store. Stay tuned for tracking number updates

We are still having some problems because of the Pandemic, some products are still delayed in delivery by the factory, we are replacing all stocks.

We have no responsibility for customs fees charged by your country, each country has its own law, study the laws before purchase.

Orders outside the United States
For buyers located outside the United States, additional fees and taxes may be charged at your destination in accordance with your country’s rules. For more information, do not hesitate to contact us before making your purchase. WE HAVE NO RESPONSIBILITY FOR CUSTOMS FEES CHARGED BY YOUR COUNTRY

Form of payment
We only accept PayPal for all payments!

Feedback Policy
We will return positive feedback for a well-local transaction. If you are satisfied with our service, please leave us positive feedback with 5 stars.

Returns:

We accept returns within 5 days after receiving the product only if you receive the defective or damaged product, PLEASE READ CAREFULLY TO AVOID DISORDERS:

If you receive an item with a manufacturing defect and would like to return or exchange it, there will be no replacement fee.

No refunds will be given on items that have been opened or used and will only be exchanged. Buy the product for sure, I do not accept returns due to regret, any questions before

Anything to be returned must include all original parts and packaging shipped.

(Boxes, packaging, instructions, ETC) Everything we send needs to come back

The serial numbers must correspond to the order returned on the product and on the box.

The buyer is responsible for return shipping, unless the item is defective.

If UPS or Fedex does not find the buyer at home and the product returns, we will not refund the shipping money, we deduct a fee of 20% of the product value for the costs of the administrative store. Stay tuned for tracking number updates

No physical damage will be accepted !!!!

Avoid inconvenience in returns.
We provide total advice for you to choose the right product for your project, if you have any questions consult us before purchasing, we do not accept returns if you have chosen the wrong product for your project or regret

Thank you for your purchase, we are available to answer all your questions