Shipping:

 1.  At present, we only ship to Australia.

 2.  Items will be dispatched within 24 hours after payment is cleared.

 3.  Buyers have the full responsibility to provide us with the correct delivery address on checkout page before payment.

 4.  Any changes of address after checkout should be informed us before we send the item.

 5.  Items will only be delivered during the business hours (9am to 6pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

 Return Policy:

 1.  Return must be agreed by both parties prior to the actual return.

 2.  If items show symptoms of operation failure, defective or broken (aka "DOA", Dead on Arrival Products), please do not hesitate to contact us via email with a full detailed description of the issue.

 3.  We reserve the rights to provide buyers a replacement, parts, or a full or partial refund.

 4.  Charges may apply if the product is damaged by buyer when the returned item is received. We will not refund if such cases occur.
Your satisfaction is our top priority. We Don't beleive in laying down a series of rules, telling our customers what they should and should not do. If you have a problem, please contact us before leaving neutral or negative feedback. If you feel the need to leave anything less than a 5 star rating for us, please contact us and we will endeavour to resolve your problem.
We will accept returns and we offer a 100% money back guarantee if you are not satisfied with the product in any way. We only ask that the customer covers the cost of returning the goods. Naturally, we cannot accept returns of items that have been damaged whilst installation is carried out including, but not limited to, folded (crimped) flex cables, scratches, heat damage, glue residue, chips or cracks.

 5.  All the refund or return requests are based on we have received your returned ITEM, thanks.

 Customer Services:

Our working time is from 10:00am to 8:00pm from Monday to Friday. 

  Normally we will reply your message within 12 hours.  

  Thank you very much. 

 Contact us:

 How to contact us: 

    Step 1: contact seller 
    Step 2: select"I have a question about using my item or I want to send the seller message" 
    Step 3: Describe your question clearly

 Note: Please don't select other topics,

 such as "I didn't receive my item"or " I need to return my item". 

 Please select the topic 1 and we will come back to you asap.