Information
FEEDBACK
Our feedback will be released after receiving your feedback so that we can know if the goods have arrived and if the transaction was satisfactory for you. Feedback is very important for the seller and if you have had problems please contact us before leaving a hasty or untruthful negative opinion.
IN CASE OF PROBLEMS
Of course, problems can happen. In this case we guarantee maximum assistance by seeking the fastest and most satisfactory solutions. Please avoid emails with rude or threatening warnings, all this does not benefit anyone, we have always solved all problems with professionalism and speed and with prompt answers to your questions.
RETURN OF GOODS
The return is the responsibility of the buyer and must be made within 10 days from the date of purchase with the receipt sent to you attached. The item must be returned intact in the original packaging, returns without packaging will not be accepted.
WARRANTY
All items sold by us have a guarantee.
PRIVACY
All your data will be kept in our archives in compliance with current regulations and for the use permitted by law.
BILLING / RECEIPT
All our items are sold with a regular receipt which will be sent to you with the goods. If you wish to have an invoice you must communicate your VAT number and tax code to us at the time of payment.