MEDINESS MDM-3577 Cordless Electric Neck Traction Cervical Stretcher

MEDINESS MDM-3577 Cordless Electric Neck Traction Cervical Stretcher

  • Product Highlights

  • - ELECTRIC CERVICAL TRACTION : Designed as an electric orthopedic traction device for controlled cervical traction.
  • - CORDLESS OPERATION : Built-in rechargeable battery allows convenient cordless operation without being continuously connected to a power outlet.
  • - ADJUSTABLE TRACTION : The device provides adjustable traction settings to allow users to select an appropriate level according to the manufacturer's instructions.
  • - COMFORTABLE HOME USE : Designed for convenient use at home with a dedicated head support and adjustable chin strap.
  • - SIMPLE OPERATION : The power and operating functions can be controlled using the included remote control.
  • - RECHARGEABLE BATTERY : Equipped with an 11.1V 2,200mAh rechargeable battery using an 18650-3S battery pack.
  • - KOREAN-MADE MEDICAL DEVICE : Manufactured in South Korea.

  • Specifications

  • - Brand: MEDINESS
  • - Model: MDM-3577
  • - Product Name: Neckfil
  • - Product Type: Electric Orthopedic Traction Device
  • - Type: Cervical Traction Device
  • - Power Consumption: 30 W
  • - Input: AC 100–240V, 50/60Hz
  • - Output: DC 15V, 2A
  • - Battery: DC 11.1V / 2,200mAh
  • - Battery Model: 18650-3S
  • - Dimensions: 399.9 × 337.6 × 164.5 mm (15.7 × 13.3 × 6.5 in)
  • - Weight: Approx. 2.6 kg (5.7 lb)
  • - Country of Origin: South Korea

  • What's in the box?

  • - 1 × MEDINESS Neckfil MDM-3577
  • - 1 × Chin Strap
  • - 1 × Power Adapter
  • - 1 × User Manual
  • - 1 × Remote Control

  • Please Note:
  • - Korean Domestic Model: This product is intended for the Korean domestic market and is supplied with a Korean-market power adapter.
  • - The device input supports AC 100–240V, 50/60Hz. However, a suitable plug adapter may be required depending on the destination country.
  • - This product is a medical device. Please read the user manual carefully before use and follow all manufacturer instructions.
  • - For initial use, the manufacturer recommends starting with the lowest traction level and adjusting according to the instructions.
  • - Do not use the device for purposes other than those specified by the manufacturer.
  • - Please consult a qualified healthcare professional if you have questions about whether cervical traction is appropriate for you.
  • - Actual product packaging and included accessories may vary slightly depending on the production or sales configuration.


 

SALES POLICY
 
PAYMENT
We provide a variety of payment options.
(Paypal, Gpay, VISA, MASTER, AMEX, DISCOVER)
If we were not received your payment within 3 Days, we will cancel your order.
SHIPPING
- After your order, tracking number is upload on your purchased history within 3-5 Business days.
- It takes one or two more days on Korean Holidays and Weekends.
- Your delivery address cannot be changed after payment has been made.
- For safety and fast delivery, Your specific address and Phone number are required.
- Shipping address should be the same as that of the Paypal.
CUSTOMS 
1. Customs Tax
According to eBay Policy, Customs Tax / Duty / VAT are under Buyer’s responsibility.
If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, buyer will have to pay for it.
So before purchasing, please check your local customs policy. 
We will try our best to help the Tax or Duty issue according to your request.
Due to the custom Tax or Duty, if you reject the package, have to pay for the shipping cost and 10% (of total price) restock fee.

2. In Holding in your local customs
If your package is held in your local customs, you have to contact your local customs and Fedex/Post Office.
If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier.
If the package returned due to refusal of pay customs tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc),
you have to pay for all Shipping cost and 10% of total price.

RETURN POLICY
Any issue to return, You can return it to us within 30 Days receipt of your item, 
Before returning, please contact us immediately via eBay message 
so that Our customer service team will gladly contact you for further arrangement upon your request.
Refund is applicable according to below condition 1,2

1.  In case of below conditions,
   In refunding, shipping cost will be deducted.
   1) ALL accessories must be unused; ALL accessory packages must be unopened.
   2) ALL items must be intact and undamaged (except for defects in manufacturing).
   3) Items must be in good conditions with all original accessories, manuals, and packing materials.
  
2.  In case of below conditions,
   In refunding, an restock fee of the item price plus shipping cost will be deducted
   1) Some accessories were used; ALL accessories in the package were be opened.
   2) Some items were damaged (except for defects in manufacturing).
   -Any missing parts or damaged items will result in rejection on the return.
   In case of any defectives found, only defects in manufacturing are accepted as the reason of return.
   -After We receive the return product, Refund will be done.
  
CONTACT
You can contact us via eBay message anytime whenever you want. We will reply to you within 24 hours.

CUSTOMS AND DUTIES
This information reflects the most up-to-date policy guidelines.

1.  For buyers in the United States:
   1) Import duties and taxes are included in the item price or shipping cost.
   2) Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid.
   3) You don?t need to pay any additional fees when your order arrives.

2.  For buyers outside the United States:
   1) Import duties, taxes, and charges are not included in the item price or shipping cost.
   2) These charges are the buyer?s responsibility.
   3) Please check with your country?s customs office to determine what these additional costs will be before bidding or buying.