We accept the following payment methods to make it an easy, secure and a quick shopping experience for you:

PAYPAL - Paypal is the easiest and most convenient way of paying for an eBay order, its instant and safe.

BANK TRANSFER from a UK Bank please contact us through eBay by clicking this link.

BY INTERNATIONAL MONEY TRANSFER (Swift/IBAN/BACS) The funds must be in UK Sterling and all transaction charges/costs must be paid by buyer;

For payment enquiries please contact us through eBay by clicking this link.

You may cancel your order (or any part of it) at any stage before the products are delivered to you, and up to 14 days after the product has been received by you. You may do so by simply returning the products in accordance with the provisions below or by contacting us through eBay by clicking this link.

If you decide to cancel an order after goods have been dispatched, you will be under a duty to return them to us, at your own risk and cost. All products should be returned within 14 days after the products have been delivered to you.

All products that are being returned to us should be unused and in the same condition in which you received them together with the original product packaging

We will refund you the cost of the product (less any postage charges incurred in shipping the order to you) after the item/s to be returned has been received by us as above.

If any product you purchase is damaged, faulty or incorrect, when delivered to you, we may offer an exchange or refund as appropriate. If you believe a product is faulty, you should return the product to us in accordance with the returns policy above.

1. A little About Us

We started out in early 2010, serving a limited range of hair care products from leading brands. In time, with more and more customers visiting our store and happy with our customer service, we received constant enquiries on whether we stock other care-related items. This inspired us to broaden our range of products - A range caring not only for your hair, but your skin, your baby, your health and well-being.

Yes, our customers were the source of our inspiration, and their need to shop for care products from under one roof led to the beginning of Care By Mail. Now with a range of over 2000 products satisfying every customer's required care need, our customer base continues to grow fast throughout the UK and in countries worldwide.

2. What do we strive for?

Delivering quality care products directly to your doorstep. We take huge care in the choice of products that we stock, keeping in mind what's best for you, your baby or your general health and well-being. We constantly look toward improving our product range, delivery process and our product prices. We continually improve our listings to ensure customers have an easy, safe and secure online shopping experience with us.

3. Top 5 reasons why you should shop with us: