All payments are handled securely through eBay Managed Payments.

We process and dispatch your purchase within 1 business day after payment clearance.

For weekend orders, we will deliver the goods on Monday

All return, exchange or refund requests **must be submitted via eBay platform message only**. 
Any direct return of purchased items will not be processed.
We will closely examine the condition of the returned items and will not issue any refund/exchange before we make sure the items are in their original neat conditions.

Before leaving us neutral or negative feedback, please submit your inquiry via eBay platform message. 
We will do everything we can to give you a satisfying solution.
Please don't open case via ebay or paypal.
We do our best to resolve any issue. Leaving negative feedbacks and low ratings doesn't get things solved.
So please don't be upset and we will not let you down.

How much does delivery cost and how long will it take?
You can check the delivery cost in the listing “Shipping and payments” section by selecting your country and entering your zip code. If it is not specified, please provide us your shipping address and zip code via eBay message.
 
What payment methods do you accept?
We currently only accept payment via PayPal.
 
When will my order be dispatched?
We will arrange the shipment in 1 business day after the payment is cleared. The tracking number will be updated on eBay in 24 hours after the shipment. Please notice that there is no shipment during weekend and holidays.
 
 
What do I do if I have not received my order?
Please simply contact us via eBay messages, and then, we will get back to you as soon as possible with the update. Usually, we will follow up every shipment till customers get their order.
 
What do I do if my product is faulty?
Please simply contact us via eBay messages, and then, we will get back to you as soon as possible. It will speed up the process if you could provide us some pictures or video to illustrate the issue details.