Grade A+: Open Box (Like New) Perfect for: Gifting, main living spaces, installations where perfection matters
This item is in pristine, like-new condition. It may have been unpacked for customer viewing or the outer packaging may show minor wear, but the light fitting itself is flawless. Indistinguishable from a brand-new purchase once installed.
Grade A: Excellent (Minor Blemish) Perfect for: Main rooms, hallways, anywhere you want premium quality for less
This item is in excellent condition with one minor cosmetic imperfection – typically a small mark or hairline scratch on the ceiling plate or top of the shade. Following what we call "The Install Rule" – these marks are invisible once the fixture is installed or hanging from the ceiling. Fully functional and beautiful.
Grade B: Good (Visible Imperfection) Perfect for: High ceilings, rental properties, guest rooms, utility areas, shabby-chic styling
This item is fully functional with visible cosmetic flaws such as scratches, small dents, or minor chips. All electrical components are tested, certified safe, and work perfectly. The imperfections won't affect performance but will be noticeable on close inspection. Excellent value for locations where minor cosmetic issues don't matter.
Grade C: Spares or Repair Perfect for: DIY projects, replacing damaged parts, upcycling, repair of existing fixtures
Sold as spares or for repair only. This item is incomplete, damaged, or non-functional. Ideal for harvesting crystals, glass shades, metal components, or bulb holders to repair or customise existing lights. Not suitable for installation as a complete working fixture. No returns on Grade C items.
